Team Member

Dunkin'; Jonestown (Lebanon County); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' is seeking Crew Members to join our team in the United States. You will deliver friendly guest experiences, prepare products per Brand standards, and work in a fast-paced environment that emphasizes teamwork and safety.

Responsibilities include providing great guest service, resolving issues, and processing POS transactions accurately while maintaining cleanliness and brand integrity.

Qualifications

• Fluent English required.
• Basic computer skills to operate POS and ordering systems.
• Ability to count money and make change accurately.
• Able to operate standard restaurant equipment safely.

Responsibilities

• Deliver great, friendly guest experiences in a fast-paced environment.
• Work as part of a team to meet guest needs and ensure a clean environment.
• Follow brand standards, recipes, and systems; maintain safety and sanitation guidelines.
• Handle POS transactions and payments with accuracy; prepare and deliver all products per Brand standards.

Skills

Fluent in English

Basic computer skills

Counting money & making change

Operate restaurant equipment

Tools

POS system

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.