Crew Member

Workstream; Bloomington (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Dreadful Dunkin' location is hiring Crew Members to join our team in Bloomington. You will work in a fast-paced environment, delivering friendly guest experiences and preparing products per our standards. You will be part of a collaborative team focused on quality, safety, and efficiency.

Ideal candidates are fluent in English, can handle basic computer tasks, count money, and operate restaurant equipment. This role emphasizes teamwork, learning, and consistent brand execution.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Deliver great guest experiences and assist teammates.
• Prepare products according to Brand standards and quality checks.
• Serve items quickly and accurately in a fast-paced environment.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Maintain a clean and neat work area and assist with other tasks as needed.

Skills

Fluent in English

Basic computer skills

Count money & make change

Operate restaurant equipment

Tools

POS systems

Job description

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.