Team Member

Whistle Express Car Wash; Jesup (GA); In loco; USD 1.515.000 - 2.066.000; Tempo pieno

Descrizione del lavoro

Whistle Express Car Wash is looking for an Associate to help run the lot, guide guests through the wash experience, and keep the site moving smoothly. You’ll be involved in the tunnel, vacuum station, and detail centers, ensuring safety, efficiency, and a positive guest experience.

No prior experience is required; a 60-day certification program gets you started. This entry-level role offers hands-on training and opportunities to advance with the team.

Competenze

• No experience required; 60-day certification program sets you up from day one.
• Must be able to work outdoors in various weather conditions.
• Ability to operate or learn wash equipment safely and efficiently.

Mansioni

• Welcome guests at the station and promote services and memberships.
• Assist with sign-ups, changes, and account management for members.
• Follow pricing and discounts policies and support sales growth.
• Prepare vehicles, ensure preexisting conditions are identified, and operate wash equipment as directed.
• Maintain wash and detail areas, communicate issues to the team, and keep areas clean and organized.
• Engage customers professionally to ensure positive experiences and encourage reviews.
• Manage and organize member accounts, including cancellations and plan changes.
• Perform general site upkeep and safety checks across the tunnel, vacuum and detail centers.

Conoscenze

Customer service

Teamwork

Safety minded

Descrizione del lavoro

Most places will give you a job. We give you something to own.At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better.The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.Key Responsibilities:Welcome Station and Sales PerformanceProvide excellent customer service with a friendly and professional attitude.Support sales and membership growth through consistent processes and knowledgeable guidance.Assist with member sign-ups, changes, and account management.Follow company policies related to pricing and discounts.Wash Station ServiceFollow safety procedures and maintain a clean, organized wash area.Assist with vehicle preparation, including identifying preexisting conditions.Operate wash equipment safely and efficiently.Communicate effectively with team members and management regarding operational issues.Convenience StationEngage with customers professionally to ensure a positive experience and encourage Google reviews.Manage member accounts, including cancellations, plan changes, and overall member experience (CX).Stock and organize detail centers to maintain accessibility and inventory accuracy.Empty trash cans regularly and maintain clean work areas.Maintain vacuum stations by checking for clogs and emptying canisters.Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.General DutiesMaintain professional conduct and adhere to uniform standards at all times.Perform opening and closing duties to ensure smooth operations.Clean and maintain the tunnel to ensure safety and operational efficiency.Prepare towels and other necessary materials to support daily operations.#LI-DNIWhat We’re Looking ForWe don't hire for what you know. We hire for how you show up.You take ownership. You don't wait to be told twice, and you don't leave things half done.You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.You bring the energy. Positive, team-first, and genuinely into doing the job well.You're physically active and comfortable working outdoors in all kinds of weather.No experience required. A 60-day structured certification program sets you up from day one.You're not cleaning a car. You're clearing the way.The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.#LI-DNIBase Pay Range