Team Member

Steaknshake; Hendersonville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a friendly Team Member to greet guests, take orders (including kiosk assist), and help keep service fast and welcoming. You’ll work in a high-energy environment, learn from experienced Leaders, and play a vital role in delivering genuine hospitality.

This entry-level role is perfect for flexible schedules and offers meal discounts, training, and a supportive team. You’ll stand and move throughout shifts while upholding food safety and brand standards.

Qualifications

• Customer service mindset with a friendly, enthusiastic approach.
• Team-oriented with strong interpersonal skills.
• Reliable, flexible and able to multitask during busy shifts.
• Willingness to stand and be on your feet for extended periods.

Responsibilities

• Greet guests with a genuine smile and friendly eye contact.
• Take orders accurately and assist with kiosks as needed.
• Maintain fast, courteous service and uphold brand standards.
• Work well with teammates to keep the service smooth and inviting.
• Follow food safety, cleanliness and dress code requirements.

Skills

Customer service

Teamwork

Positive attitude

Multitasking

Reliability

Stand for long periods

Job description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first‑hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Perks

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation

* Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast‑paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed