Team Member

Steak 'n Shake Hendersonville; Hendersonville (TN); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to greet guests, take orders (including kiosk), and help keep service fast and friendly. You’ll be part of a high-energy team, delivering hospitality and upholding brand standards from the front line.

We offer flexible scheduling, meal discounts, paid training, and career growth opportunities. Compensation is discussed at interview; this role is ideal for reliable individuals who can lift up to 50 lbs and stand for extended periods.

Qualifications

• High energy and guest-focused demeanor.
• Punctual and reliable attendance.
• Willingness to learn and follow brand standards.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued.
• Represent and uphold the vision and values of Steak ’n Shake.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Reliability

Positive attitude

Customer service

Teamwork

Multitasking

Flexibility

Lifting 50 lbs

Standing long hours

Job description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first‑hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Perks

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation

* Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast‑paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed