Team Member

Take 5 Car Wash; Germantown (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Take 5 Car Wash is hiring an Associate to join our fast-paced Germantown location. You will guide guests through the wash experience, assist with member sign-ups, and help keep the site running smoothly at the vacuum station and wash tunnel.

The role emphasizes hands-on teamwork, safety, and delivering a positive guest experience on every shift. Ideal for those who like to stay active and take pride in tangible results at work.

Qualifications

• Customer service excellence and professional attitude.
• Ability to assist with member sign-ups and account changes.
• Understanding of pricing policies and discounts.
• Team communication and willingness to learn on the job.

Responsibilities

• Welcome Station and Sales Performance: provide friendly service and guide customers; assist with member sign-ups and account management.
• Wash Station Service: follow safety procedures, prepare vehicles, operate wash equipment safely, report operational issues.
• Convenience Station: engage with customers, manage member accounts including cancellations and plan changes; maintain clean front-end areas.

Skills

Customer service

Sales support

Membership sign-ups

Account management

Pricing policies

Job description

## Team MemberApplylocations: 314 - Cordova-Germantowntime type: Full timeposted on: Posted Todayjob requisition id: JR104871Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better. The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers.Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. Start your career with Take 5 today. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.