Team Member

Summerwood Corporation; Frederick (MD); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, dental, and 401k benefits for 30+ hours

PTO for 32+ hours

Bonus potential up to .50 cents per hour

Job summary

Summerwood Corporation is looking for dedicated employees for customer service roles in Frederick, Maryland. Responsibilities include greeting customers warmly, maintaining cleanliness, and collaborating effectively with fellow employees and management.

Ideal candidates must be punctual and reliable while demonstrating a positive attitude. Employees may be eligible for benefits and bonuses based on hours worked. Great teamwork and communication skills are essential for success in this role.

Qualifications

• Must maintain a clean and safe environment for customers.
• Requires strong cooperation with peers and management.
• Demonstrates reliability and punctuality.

Responsibilities

• Greets customers with a smile and ensures outstanding service.
• Helps new employees through training and orientation.
• Reports to work as scheduled and maintains uniform appearance.

Job description

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards

Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand

• Demonstrates a positive and enthusiastic attitude with co-workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing

Attendance – is personally reliable

• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time keeping system

Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability

• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made

Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level

• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.

Benefits

• 30 hours week are entitled to enroll in medical, dental and 401k benefits. 32 hours a week are entitled to PTO
• Period bonus potential up to .50 cents per hour for every hour worked