Team Member

Everyday Coffee Company; Forest Lake (MN); On-site; USD 1,929,000 - 2,342,000; Full time

Job summary

Everyday Coffee Company is hiring for a Restaurant Team Member to support Dunkin'-style operations. You will prepare food and beverages, follow brand standards, and ensure a clean, safe workspace while delivering great service to guests.

You will need to understand the menu, assist with drive-thru or front counter orders, and maintain efficiency in a fast-paced setup. This role emphasizes teamwork and a guest-focused approach to daily service.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.
• Excellent teamwork in a fast-paced environment.
• Guest-focused with strong customer service.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including promotions, and answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Team player

Punctual

Adaptable

Guest focus

Education

HS Diploma or GED preferred

Job description

Position Title

Restaurant Team Member

Reports To

Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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