Team Member

Auntie Anne's; Ephrata (Lancaster County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Wellness Services

401(k) with Match

Flexible Hours

Discounted Meals

Branded Swag

Safety Shoes

Gym Membership Discounts

Early Pay Access

Job summary

Auntie Anne's is seeking a team member in a fast-paced store environment to help with dough prep, pretzels, drinks, and cash register duties. You will maintain equipment and the store, while delivering friendly, efficient service to guests.

Training is provided, with opportunities for flexible hours and benefits. This role supports store operations at Auntie Anne's corporate location and emphasizes teamwork, safety, and guest satisfaction.

Qualifications

• Must have a positive attitude, teachable spirit, and outgoing personality.
• Must have dependable transportation and be reachable by phone.
• Must comply with state age restrictions for equipment operation.

Responsibilities

• Prepare doughs and other products (lemonade, butter, Dutch ice, etc.).
• Roll and twist pretzels.
• Dip, shape, and salt pretzels.
• Operate and monitor ovens to ensure proper baking time and color.
• Prepare drinks and bag orders.
• Greet customers and provide friendly service.
• Operate cash registers according to procedures.
• Set up and break down equipment at opening/closing.
• Maintain cleanliness and safety per policies.

Skills

Positive attitude

Teachable spirit

Outgoing personality

Tools

Cash register

Job description

JOB SUMMARY

Performs tasks required for the preparation and presentation of Auntie Anne’s products to its customers, and for the maintenance of the Auntie Anne’s store premises and equipment, in accordance with Auntie Anne’s Threefold Philosophy, operating standards, and policies.

ESSENTIAL DUTIES

• Prepare doughs and other products (lemonade, butter, Dutch ice, etc.)
• Roll and twist pretzels
• Dip, shape, and salt pretzels
• Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color
• Dip, drain, and file pretzels in Roundup
• Prepare specialty pretzels
• Prepare drinks and bag orders
• At all times exhibit a friendly, courteous attitude toward customers and co-workers
• GUESTS: Greet customers, Urgency, Eye contact, Suggestive selling, Thank you, and Smile/voice inflection
• Accurately operate cash registers in accordance with Cash Register Procedures
• Set up equipment, utensils, and supplies at opening
• Break down, clean, and put away equipment, utensils, and supplies at closing
• Perform cleaning and maintenance procedures as directed by person in charge of shift
• Comply at all times with Auntie Anne’s dress code and personal appearance standards
• Comply with all Auntie Anne’s policies and procedures, including relevant federal and state regulations regarding mixers and ovens, e.g., safety and environmental standards, OSHA, EPA, Right-to-Know, EEO, ADA, et al.
• Perform all essential duties of this position in a safe and effective manner, consistent with the prescribed method and guidelines established by Auntie Anne’s Inc.
• Perform other duties as directed by Manager or Shift Leader

QUALIFICATIONS

Must possess the following traits: positive attitude, teachable spirit, and outgoing personality. Must have dependable transportation available and be able to be readily contacted by phone. Must comply with state and federal age restrictions regulations regarding operations of equipment in the store.

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above (“Essential Duties”); must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to test products by taste, color, and smell; must be able to occasionally lift up to 50 lbs.

ABOUT OUR BENEFITS

Along with a positive, fast-paced, and rewarding work environment, we offer competitive benefits to support our associates through offerings such as:

• Paid Time Off
• Free Wellness Services
• 401(k) with Generous Match for Those 21 and Older
• Flexible Hours
• Promotion From Within
• Discounted Meals
• Free Branded Swag
• Safety Shoe Purchase Program
• Gym Membership Discounts
• Access to Advanced Pay
• Affordable Lifestyle and Wellbeing Benefits
• Tips, and More!

This is for a position at a Auntie Anne’s corporate location