Team Member

Firehouse Subs; East Ridge (TN); On-site; USD 14,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking part-time Team Members who will be the face of the brand, delivering friendly service and a memorable guest experience in a fast casual setting. You will help maintain store standards, greet customers with a smile, and support daily operations while adhering to safety and cash handling guidelines.

Ideal candidates are customer-focused, enjoy teamwork, and can stand for extended periods while assisting with basic food preparation and register duties.

Qualifications

• Customer-focused attitude and ability to deliver friendly service.
• Ability to operate a cash register and handle cash transactions.
• Willingness to stand, move, and assist customers throughout shifts.

Responsibilities

• Provide excellent customer service and maintain store standards.
• Foster a teamwork-oriented environment.
• Deliver an exceptional customer and store experience.
• Greet and thank customers with a smile and eye contact.
• Assist with overall store operations and cleanliness.
• Operate food preparation machinery as needed.
• Follow all food safety guidelines.
• Adhere to cash handling policies while processing transactions.

Skills

Customer service

Teamwork

Cash handling

Register skills

Tools

Cash register

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.