Team Member

Whistle Express Car Wash; Decatur (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Whistle Express Car Wash in Decatur, IL is hiring for an Associate to start your career by owning your work on the lot, in the tunnel, and at the vacuum station. This hands-on, fast-moving role guides guests through the wash experience and keeps the site running smoothly, delivering a great guest day.

No experience is required; the position offers a 60-day certification program to set you up from day one. You’ll be active, work outdoors, and be part of a tight team.

Qualifications

• No experience required.
• Physically active and able to work outdoors.
• Willing to follow safety procedures.
• Customer service mindset.

Responsibilities

• Welcome guests at the station and support sales and memberships.
• Wash station: follow safety procedures, prep vehicles, operate equipment safely.
• Contribute to the convenience station: manage member accounts and keep areas clean.
• Perform opening/closing duties and maintain tunnel cleanliness and safety.

Skills

Customer service

Sales

Teamwork

Outdoor work

Physical

Job description

Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better. The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.

Key Responsibilities:

• Welcome Station and Sales Performance
  Provide excellent customer service with a friendly and professional attitude.
  Support sales and membership growth through consistent processes and knowledgeable guidance.
  Assist with member sign-ups, changes, and account management.
  Follow company policies related to pricing and discounts.
• Wash Station Service
  Follow safety procedures and maintain a clean, organized wash area.
  Assist with vehicle preparation, including identifying preexisting conditions.
  Operate wash equipment safely and efficiently.
  Communicate effectively with team members and management regarding operational issues.
• Convenience Station
  Engage with customers professionally to ensure a positive experience and encourage Google reviews.
  Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
  Stock and organize detail centers to maintain accessibility and inventory accuracy.
  Empty trash cans regularly and maintain clean work areas.
  Maintain vacuum stations by checking for clogs and emptying canisters.
  Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties
  Maintain professional conduct and adhere to uniform standards at all times.
  Perform opening and closing duties to ensure smooth operations.
  Clean and maintain the tunnel to ensure safety and operational efficiency.
  Prepare towels and other necessary materials to support daily operations.

#LI-DNI

What We’re Looking For

We don't hire for what you know. We hire for how you show up. You take ownership. You don't wait to be told twice, and you don't leave things half done. You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. You bring the energy. Positive, team-first, and genuinely into doing the job well. You're physically active and comfortable working outdoors in all kinds of weather. No experience required. A 60-day structured certification program sets you up from day one. You're not cleaning a car. You're clearing the way. The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI

Base Pay Range

Most places give you a job. Whistle gives you something to own. Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform.

Keep shining, and thanks for wanting to be part of our team! We share the responsibility for creating the best experience for our customers, team members, and facilities.

• Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things.
• Take Accountability - We take ownership of our actions, commitments, and results.
• Show respect - We value every person by listening openly, communicating honestly, and treating others with dignity.
• Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.