Team Member

Whistle Express Car Wash; Columbus (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in Columbus, GA is hiring for an entry-level team member to support Welcome Station, Wash Station, and Convenience Station operations. You will help drive membership sign-ups and ensure a positive customer experience while following company pricing and discount policies.

The role involves operating wash equipment safely, maintaining a clean work area, and handling daily tasks from opening to closing.

Qualifications

• No experience required; a 60-day structured certification program sets you up from day one.

Responsibilities

• Provide excellent customer service at Welcome Station and support sales and membership growth.
• Assist with member sign-ups, changes, and account management in-line with company policies.
• Wash Station: operate wash equipment safely and maintain a clean, organized wash area.
• Engage at the Convenience Station to ensure a positive CX and encourage Google reviews.
• Stock and organize detail centers, empty trash cans and maintain cleanliness.
• Perform opening and closing duties, prepare towels and materials for daily operations.

Job description

Key Responsibilities:Welcome Station and Sales PerformanceProvide excellent customer service with a friendly and professional attitude.Support sales and membership growth through consistent processes and knowledgeable guidance.Assist with member sign-ups, changes, and account management.Follow company policies related to pricing and discounts.Wash Station ServiceFollow safety procedures and maintain a clean, organized wash area.Assist with vehicle preparation, including identifying preexisting conditions.Operate wash equipment safely and efficiently.Communicate effectively with team members and management regarding operational issues.Convenience StationEngage with customers professionally to ensure a positive experience and encourage Google reviews.Manage member accounts, including cancellations, plan changes, and overall member experience (CX).Stock and organize detail centers to maintain accessibility and inventory accuracy.Empty trash cans regularly and maintain clean work areas.Maintain vacuum stations by checking for clogs and emptying canisters.Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.General DutiesMaintain professional conduct and adhere to uniform standards at all times.Perform opening and closing duties to ensure smooth operations.Clean and maintain the tunnel to ensure safety and operational efficiency.Prepare towels and other necessary materials to support daily operations.#LI-DNIWhat We’re Looking ForWe don't hire for what you know. We hire for how you show up.You take ownership. You don't wait to be told twice, and you don't leave things half done.You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.You bring the energy. Positive, team-first, and genuinely into doing the job well.You're physically active and comfortable working outdoors in all kinds of weather.No experience required. A 60-day structured certification program sets you up from day one.You're not cleaning a car. You're clearing the way.The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.#LI-DNIBase Pay Range$12.00 - $16.00