Team Member

Pizza Hut; City of Rochester (NY); On-site; USD 17,000 - 21,000; Part time

Job summary

Pizza Hut is seeking a Team Member to support daily restaurant operations and guest experiences on site. You will follow position-specific training, help with food prep and service, and uphold brand standards with a focus on customer satisfaction.

Ideal candidates will complete required training, demonstrate strong service skills, and contribute to a positive, efficient team environment in a fast-paced setting.

Responsibilities

• Follows all position-specific training processes as listed in shoulder-to-shoulder training.
• Always puts customer needs first.
• Promotes a positive restaurant culture (Live Life Unboxed!).
• Delivers on Pizza Hut service principles (Deliver it Fast, Make Food We are Proud to Serve, Service with a Smile).
• Delivers high customer satisfaction results.
• Follows all Tasty Hut, LLC and Pizza Hut brand standards and processes (food safety, restaurant and driver safety, CHAMPS, CORE).
• Completes cleaning duties and sidework daily.
• Provides excellent customer service on telephone calls.
• Cleans and washes dishes.
• Assists with food preparation and ready-for-customer practices.
• Adheres to the Employee Handbook and policies (cash controls, anti-harassment, etc.).
• Maintains professional image and ethical conduct as a representative of Tasty Hut, LLC.
• Exhibits Tasty Hut, LLC core values and works daily to fulfill mission and vision.
• Performs other duties as assigned.
• Training/Requirements: Be a customer mani ac! – role specific; passion for customer service (Shoulder to Shoulder and Learning Zone courses completed).

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)