Team Member

Goodwill of the Southern Alleghenies; Bedford (Bedford County); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill of the Southern Alleghenies is seeking a Team Member to support daily store operations in Bedford. You will process donated goods, run the cash register, assist customers, and uphold all store policies and standards.

The role requires reliability and flexibility, with a focus on safety, proper cash handling, and accurate receipt issuance. No formal education or prior experience is required, and background checks will be handled by Goodwill.

Qualifications

• Education: No formal education is required.

Responsibilities

• Greet and thank customers and donors to build rapport.

Skills

Customer service

Cash handling

Donations processing

Inventory management

Safety & cleanliness

Grooming & hygiene

Loading & unloading

Timekeeping (UKG)

Pallet jack operation

Communication

Education

No formal education

Tools

UKG system

Job description

Description

• Job Purpose: Team Members are responsible for meeting the store’s daily goals by processing donated goods and running the cash register. The Team Member must also assist customers and follow all company standards, policies, and procedures.

Qualifications

• Education: No formal education is required
• Experience: No experience is necessary.
• Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check. Goodwill will pay for these clearances.

Supervision Received

• The Team Member functions under the direction of the Store Manager.

Skills, Abilities, Duties And Responsibilities

• Greeting, thanking, and building rapport with internal and external customers and donors
• Assisting customers
• Giving receipts, processing returns, providing accurate information, and maintaining inventory levels
• Maintaining a clean and safe interior and exterior environment
• Maintaining accurate cash register procedures
• Accepting, recording, sorting, and processing donations.
• Great donor vehicle and accept donated goods with care
• Ask donor if they would like a receipt and issue receipts to donors
• Assist in the loading and unloading of donated goods as needed
• Sanitize items as required by State Law
• Preparing bins for shipment
• Operating a pallet jack, if applicable
• Utilizing the UKG systems by clocking in and out and submitting timesheets on time.
• Completing all required training throughout the year.
• Work congenitally and effectively with other Goodwill store employees and agency employees
• Maintain hygiene and grooming standards
• Communicate clearly, verbally and in writing
• Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)
• Must be dependable in attendance and punctuality
• Assist with the loading and unloading of trucks
• Ability to lift and carry objects weighing up to 30 lbs. frequently
• Ability to lift and carry objects weighing up to 50 lbs. occasionally, (material handling equipment can be used to minimize effort expended, when practical)
• Ability to perform prolonged walking and standing
• Ability to perform frequent bending, stooping, and stretching
• Vision and hearing corrected to within normal limits
• Additional Job Results: All employees perform other functions, upon request, for the benefit of the Agency.