Team Member

Coffee & Bagel Brands; Arlington (TX); On-site; USD 15,000 - 26,000; Full time

Job summary

Caribou Coffee is seeking a Team Member in the United States to deliver day‑making guest service and craft world‑class beverages. You will interact with guests, handle cash, and contribute to a welcoming store environment.

The role requires at least 16 years old with flexible hours including mornings, evenings, and weekends. Prior restaurant, retail, or guest service experience is a plus, and teamwork is essential to success.

Qualifications

• Must be at least 16 years of age.
• Availability for early mornings, evenings, holidays and/or weekends.
• Preferred: restaurant, retail, or guest service experience.

Responsibilities

• Greet guests and deliver friendly, personal service.
• Handcraft beverages and heat/serve food to Caribou SOPs.
• Take orders, process payments, and manage the cash drawer.
• Maintain cleanliness and organization to keep a well‑run store.
• Collaborate with teammates to anticipate guest needs and exceed expectations.

Skills

Guest service

Cash handling

Teamwork

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around,

Position Overview

The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand‑crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

Core Responsibilities

• Developing personal ongoing relationships with guests
• Practicing active listening and connection
• Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
• Makes enthusiastic and knowledgeable recommendations to delight guests
• Creating day making experiences that spark a chain reaction of GOOD
• Hand‑crafts beverages to order per Caribou standard operating procedures
• Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
• Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
• Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
• Maintains the look and feel of a well‑run store by following cleanliness, sanitization and organization standards
• Actively thinks and acts upon what the team and guest will need in the future
• Differentiates between problems that can be solved directly and when to ask for leader support
• Understands that the team is managing multiple priorities and willingly takes direction from leaders
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love

Skills and Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.
• Preferred: Restaurant, retail, or guest service experience.

Physical Requirements

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time.

Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers.

Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.

Address: | 2 East Central Entrance , Duluth, Minnesota 55811 |

Compensation Range: $11.23 - $18.71 per hour *Starting pay is subject to Local and State Minimum Wage regulations. **Ranges reflect what employer reasonably and in good faith expects to pay for such position.

Brand: Caribou Coffee Caribou Coffee serves high-quality handcrafted beverages and crave-worthy food in more than 800 coffeehouses worldwide. Committed to building personal connections and supporting the communities it serves, Caribou uses premium ingredients like specialty-grade coffee and real chocolate chips in our handcrafted beverages to help create day‑making experiences for every guest. Caribou Coffee is part of Panera Brands with Panera Bread® and Einstein Bros.® Bagels. To learn more, visit cariboucoffee.com.