Team Member

Coffee & Bagel Brands; Blaine (MN); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is seeking a Team Member to deliver friendly guest service, craft high-quality beverages, and support daily operations. You will engage with Guests, work across roles, and contribute to a positive, energetic atmosphere.

No prior experience required; we value reliability, a learner's mindset, and a passion for coffee. This role offers a flexible schedule and opportunities for growth within the team.

Qualifications

• Must be at least 16 years old.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.
• Excellent customer service mindset and communication skills.
• Thrives in a fast-paced coffeehouse environment.

Responsibilities

• Delivers guest service and builds real connections with guests.
• Handcrafts beverages and prepares food to standard recipes.
• Transitions between barista, greeter, and other shifts as needed.
• Takes orders and manages cash drawer with accuracy and integrity.
• Maintains clean, organized, and stocked work area to Caribou standards.
• Anticipates guest and teammate needs and acts proactively.
• Shares product knowledge and makes recommendations to guests.

Skills

Customer service

Fast-paced environment

Team player

Passion for coffee

Education

High school diploma or equivalent

Tools

POS system

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around,

Position Overview

The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction. No previous experience required.

Core Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
• Takes ownership of the impact they have on the people around them

Skills and Qualifications

Required

• Must be at least 16 years of age
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Preferred

• Restaurant, retail, or guest service experience.

Benefits

• Employee Discount & Free Shift Drink
• Flexible schedule
• Growth Opportunities
• Tips

Address: | 10400 Baltimore Street Suite B-124 , Blaine, Minnesota 55449 | Compensation Range: $11.23 - $18.71 per hour *Starting pay is subject to Local and State Minimum Wage regulations. **Ranges reflect what employer reasonably and in good faith expects to pay for such position.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.

Brand: Caribou Coffee Caribou Coffee serves high-quality handcrafted beverages and crave-worthy food in more than 800 coffeehouses worldwide. Committed to building personal connections and supporting the communities it serves, Caribou uses premium ingredients like specialty-grade coffee and real chocolate chips in our handcrafted beverages to help create day-making experiences for every guest. Caribou Coffee is part of Panera Brands with Panera Bread® and Einstein Bros.® Bagels. To learn more, visit cariboucoffee.com.