Team Manager, Member Experience & Growth Leader

Sam; Jackson (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Discount card

Job summary

Sam's Club in Jackson, TN seeks a Team Manager to lead Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow. You will empower associates to deliver outstanding member service while maintaining our EDLP/EDLC model and strong cost controls.

We value servant leadership, continuous improvement, and a growth mindset. The role emphasizes people development, collaboration, and data-informed decision making to optimize store performance and member satisfaction.

Qualifications

• 2 or more years of college; OR 1 year's retail experience with 6 months' supervisory experience; OR 2 years’ general work experience and 1 year's supervisory experience; OR 1 year's SAM'S Club experience; OR 3 years’ military experience.

Responsibilities

• Culture Champion: Models Sam's Club values fostering our culture; holds oneself and others accountable; and supports Sam's Club's commitment to communities, corporate social responsibility, and sustainability.
• Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
• Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
• Digital Transformation & Change: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
• Customer Focus: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
• Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Talent Management: Creates discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
• Talent Management: Builds high-performing teams, embraces differences in people, culture, ideas, and experiences to create a workplace where associates feel recognized, support and connect through a culture of belonging.

Job description

Sam's Club in Jackson, TN seeks a Team Manager to lead Member Experience, Fresh Area, Merchandising, Fulfillment and Freight Flow. You will empower associates to deliver outstanding member service while maintaining our EDLP/EDLC model and strong cost controls.

We value servant leadership, continuous improvement, and a growth mindset. The role emphasizes people development, collaboration, and data-informed decision making to optimize store performance and member satisfaction.