Team Manager, Financial Crime Overnight Team

Monzo; Myrtle Point (OR); Remote; USD 43,000 - 55,000; Full time

Job summary

A leading digital bank is looking for a Financial Crime Team lead to manage their Overnight team. This remote position involves overseeing financial crime investigations, coaching team members, and enhancing performance. Ideal candidates possess experience in financial crime operations and strong leadership skills. Benefits include a competitive salary, stock options, and a learning budget.

Benefits

Salary £32,300 - £40,750 plus share options

£1,000 learning budget per year

Macbooks provided

Time off on your birthday

Qualifications

• Recent experience conducting financial crime investigations in an operational setting.
• Confidence handling escalations and providing technical coaching.
• Experience leading teams, even if not in financial crime.

Responsibilities

• Manage the personal and professional development of approximately 11 Financial Crime Investigators.
• Analyze and drive improvements in team performance.
• Contribute to a strong control environment.

Skills

Financial Crime expertise

Leadership

Communication

Risk Assessment

Education

ICA International Advanced Certificate in Anti Money Laundering

Job description

Overview

We’re on a mission to make money work for everyone. We’re moving away from traditional banking complexity. Our product offering in the UK has grown over the last 10 years to include personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, with more to come. Our UK customers can also save, invest, and combine their pensions with us. We offer hot coral cards, a get-paid-early feature, financial education on social media, and award-winning customer service. We’re not about selling products — we want to solve problems and change lives through Monzo. Hear from our UK team about what it’s like working at Monzo.

Location: UK Remote | Salary: £32,200 - £40,750 + an additional £5,004 per annum / £417 per month allowance for overnight working + Stock Options + Benefits

Role

Our Financial Crime Team is at the heart of how we protect our bank and our customers. We are looking for night owls with extensive people management experience to support our Overnight team, working 12.30am – 9am, as they complete a diverse range of fraud and financial crime tasks. This role is key to ensuring that we keep our customers safe at all times. The Overnight team works best when there is a holistic understanding of threats, with all financial crime and fraud work tackled as one team with multi-skilled individuals. The ideal candidate should display a robust blend of Financial Crime expertise and proven leadership ability.

Key responsibilities involve leading and developing a team, coaching on technical financial crime tasks, handling escalations, driving performance improvements, maintaining service levels, feeding insights to leadership, embedding changes, and upholding a strong control environment.

What you’ll do

• Manage the personal and professional development of approximately 11 Financial Crime Investigators
• Foster an empathetic, high-performance culture
• Provide technical coaching, feedback, and advice on financial crime tasks
• Handle first-level technical escalations from Investigators
• Analyze and drive improvements in team performance and report insights to the Operations Manager
• Monitor and maintain service level adherence for the team’s work
• Aggregate feedback from the team and share it to inform business change
• Communicate and embed change within the team
• Contribute to a strong control environment by minimising breaches and risk events
• Review complaints attributed to the team and identify opportunities for improvement
• Conduct job interviews for Financ ial Crime Investigators and contribute to hiring decisions
• Chair employee relations cases and make decisions aligned with Monzo’s values
• Drive high engagement across the team despite atypical hours

Qualifications & Experience

• Recent experience conducting financial crime investigations in an operational setting with subject matter expertise
• Confidence handling escalations and providing technical coaching on Financial Crime
• Holding, or actively working towards, the ICA International Advanced Certificate in Anti Money Laundering, or a similar qualification
• Experience leading teams (not necessarily in financial crime)
• Clear and inspiring communicator with excellent written and verbal English
• Empathetic and supportive leadership style
• Strong prioritisation and risk assessment skills in an operations environment
• Overnight work experience is a plus; consider how it fits with your lifestyle

Not ticking every box? That’s totally okay. Monzo values diversity and welcomes applicants who are eager to learn and grow, even if they don’t meet every listed requirement. Apply and tell us why you’re a fit.

What’s in it for you

• Salary £32,300 - £40,750 plus share options
• Time off on your birthday if scheduled to work outside of your training period
• This role is fully remote or can be based in our Cardiff Office
• £1,000 learning budget per year for books, training courses, and conferences
• Macbooks provided; enhanced home setup support for remote workers
• Plus lots more benefits; read our full list of benefits

Application journey has 3 steps: Application Stage, Recruiter Call, Interview. Submit your own application without external help. Our average process takes 2–3 weeks. For questions, contact recruitment at Monzo: [e-mail]. Closing date: Tuesday 21st October at 5pm.

Equal opportunities

Monzo is an equal opportunity employer. We value diversity and inclusion and support all employees to grow. Read more in our Diversity and Inclusion Report and Gender Pay Gap Report. All applicants will be considered regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity or disability. If you have a preferred name, please use it when applying.