Team Manager

Lumibility; Norwich (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A community-focused service provider in Connecticut seeks a qualified candidate to manage their Early Intervention program. Responsibilities include coordinating operations, ensuring compliance with state regulations, and providing leadership training. Candidates must have a BA or BS in a related field, possess relevant licensure, and demonstrate effective communication and leadership skills. This full-time position requires adaptability in scheduling to meet community needs and ensure positive outcomes for families served.

Qualifications

• Must possess and maintain valid Connecticut licensure or certification per CT State Birth to Three professional regulations.
• Experience in children and family services focused on early intervention required.
• Valid US driver's license with reliable transportation needed.

Responsibilities

• Manage and coordinate Early Intervention program operations.
• Collaborate with leadership for staff training and supports.
• Ensure compliance with agency policies and best practices.

Skills

Communication skills

Cultural sensitivity

Leadership

Interpersonal skills

Adaptability

Education

BA or BS in related field

MA or MS preferred

Job description

Description

Assist the Regional Operations Manager to manage, guide and coordinate the operations of the state contracted Early Intervention program in assigned geographical area. Ensure operations follow agency policies and all regulatory requirements. Promote community awareness of agency services. Ensure the development and implementation of activities that are family-centered and promote positive outcomes for the people served.

Hours: 40 hours/week M-F Exempt

Location: Norwich area

ESSENTIAL JOB FUNCTIONS

• Direct and coordinate the overall operations of KIDSTEPS services in assigned geographical area to ensure compliance with all agency policies and regulatory requirements.
• Collaborate with the Regional Leadership Team to identify, develop, manage, and coordinate staff training and family supports (specific to the Team and the program as a whole) in the assigned geographical area.
• Collaborate as part of the Leadership team to strategize and effect the agency’s strategic plan.
• Promote and represent the agency to build positive relationships in the community.
• Ensure early intervention program operations demonstrate best practice and comply with Lumibility policies and procedures, all applicable federal and state laws, regulations, and guidelines governing Birth to Three early intervention programs.
• Provide overall supervision of assigned staff by ensuring effective training, scheduling and performance evaluation/performance management.
• In collaboration with the Regional Operations Manager, participates in candidate screening including but not limited to interviewing and job shadowing.
• Ensure that KIDSTEPS services achieve desired outcomes for families and children served and that Birth to Three services meet the standards of best practice as established by the state’s quality assurance team to empower parents to actively participate in early intervention services.
• Act as mentor, facilitator, and positive role model promoting diversity, inclusion and respect for cultural diversity in all interactions with children, their families and other stakeholders using a family-centered philosophy, and respect for cultural diversity.
• Facilitate regional team meetings.
• Conduct regular and ongoing formal and informal performance conversations for staff under your direct supervision to build employee engagement, develop employee skills and ensure employees adherence to agency policies and procedures.
• Implement fair, equitable and constructive feedback mechanisms to address performance concerns, adhering to Lumibility policies and procedures.
• Enact data-driven strategies based on team statistics to maximize efficiencies and support staff to adjust their practices and meet the established agency performance target.
• Supervise Early Intervention Associates as required by CT Birth to Three Policies.
• Attend reflective supervision/consultation meetings to enhance self-awareness and professional growth.
• Complete timely review and approval of payroll and expenses, ensuring accuracy and adherence to Lumibility policies.
• Evaluate and assess children and families to assist with and plan, develop, implement, and review curriculums and IFSPs that will meet the individual developmental needs of young children and their families.
• Performs functions of service coordinator as assigned including ensuring that KIDSTEPS services achieve desired outcomes for families and children served and that Birth to Three services meet all standards. Complete and maintain timely and accurate records within the electronic records system.
• Provide evidence-based intervention strategies, utilizing coaching as a style of interaction with parents and caregivers to empower their active participation in early intervention services.
• Demonstrate adaptability and flexibility in scheduling to effectively meet the diverse needs of families and staff, adjusting work hours to provide early intervention services in the late afternoon at least one day of the work week and perform other duties as assigned.
• Maintain the required productivity standard and a full-time 40-hour, 5 day work week schedule.

Requirements

• BA or BS from accredited college or university in related field required. MA or MS. preferred.
• Must possess and maintain valid Connecticut licensure or certification per CT State Birth to Three professional regulations.
• Supervisory experience preferred.
• Experience in children and family services with a focus on early intervention required.
• Demonstrated ability to provide effective leadership and build community partnerships.
• Ability to demonstrate effective communication, cultural sensitivity, and interpersonal skills necessary to provide guidance and instruction to families and staff
• Must have a valid United States driver’s license with an acceptable driving history as defined by Lumibility’s policy and reliable transportation.
• Must have reliable internet access, cell phone, and transportation.
• Preferred candidates will have met Activity Based Teaming family coach fidelity and are willing to work towards mentor coach status.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of early intervention best practices and family systems.
• Knowledge of company policies, procedures and applicable regulatory requirements and standards
• Knowledge of community resources
• Skill in working with families and children with differing abilities
• Ability to embed principles of reflective practice into work with staff and families
• Ability to read and understand policies and regulations and to translate general guidelines into specific action
• Ability to work successfully, both independently and in a team environment
• Ability to maintain confidentiality
• Ability to use adaptive and other equipment
• Skill in operating standard office equipment, computer, and various software packages
• Ability to work flexible hours and drive/travel to varying locations as needed.

Lumibility is an equal opportunity employer