Team Management Partner

Roche; Tucson (AZ); On-site; USD 58,000 - 107,000; Full time

Job summary

Roche in Tucson is seeking a Team Management Administrative Partner to provide comprehensive administrative support to the Global Q&R organization, ensuring regulatory, budgetary and travel processes run smoothly while enabling the team to operate efficiently.

You will participate in the Community of Practice, help optimize workflows, manage meetings and documents in English (and German where required), and collaborate across sites to drive process improvements and agile ways of working.

Qualifications

• Secondary school leaving certificate and commercial training completed.
• Fluent English written and spoken; German on site if required.
• Proven experience as an assistant or similar commercial role (2–3 years).

Responsibilities

• Provide comprehensive, proactive administrative support to Global Q&R to meet organizational goals.
• Ensure compliance with regulatory, SOPs, safety, and environmental guidelines in daily tasks.
• Manage calendars, travel arrangements, meetings, and meeting documentation with attention to detail.

Skills

Fluent English

G Suite

MS Office

SAP

Project management

Stakeholder management

Cross-cultural

Agile

Communication skills

Education

Secondary school leaving certificate

Commercial training

Tools

Workday

Cornerstone

OnePortal

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity

Customers are more empowered than ever, with more data to support their decision making, and lower barriers to switching loyalties. This has created an imperative for us to structure and build our organization around our customers to ensure we listen and understand their needs and respond at speed. In turn, Global Quality and Regulatory is transforming its operating model, ways of working and mindsets to better align, partner with and serve the Diagnostics business areas and fellow global and group functions. As part of this transformation, a new role has been created, Team Management Administrative Partner. This role is responsible for supporting Global Q&R Employees at each site by providing comprehensive, proactive and professional assistance and support of administrative tasks. Additionally, this role will be a part of the Community of Practice (CoP) for our Administrative staff where the focus is to enable Management Partners to operate at their highest efficiency, being responsive to change and fit for the future.

Responsabilities

Administrative Support for the Team (80%)

• Provide comprehensive, proactive and professional assistance to the Global Q&R organization to ensure achievement of organizational goals and a productive environment
• Observance of and compliance with regulatory, operational as well as legal requirements (organizational instructions, SOPs, occupational safety, environmental protection, guidelines, etc.)
• Situational and selective assistance with various / area-specific topics
• Taking up complex issues and finding solutions
• Appointment management and administration of the calendar, considering urgency and relevance as required
• Administration of different communication channels and tools
• Planning, organization and accounting of travel management
• Prompt recording of all data that occurs in the context of time recording / accounting
• Take charge [independently] of the ordering process from requesting quotes to reviewing and approving the invoice
• Preparation, execution and wrap-up of meetings with internal and external stakeholders (agenda, documentation, tracking of action items)
• Support in event management (e.g. events, internal and external workshops, etc.)
• Guest and visitor management: organizational preparation of visits of relevant Roche representatives or external guests (e.g. Catering, order, meeting rooms set up, ad-hoc support on site)
• Preparation of subject-specific content/documents (e.g. presentations, internal departmental communications, evaluations, decision memos, key notes) in German and English using standard IT tools.
• Contact person for P&C topics (e.g. Interview set up, on/off boarding, badge/access management, training officer, mentoring/coaching) as well as common tools (e.g. Workday, Cornerstone, OnePortal)
• With self-conception, day-to-day business is conducted in a business management manner, taking into account budget, time and costs. (e.g. process optimization / CIP, cost center monitoring, bid comparisons)

Project management (10%)

• Active collaboration in organizational and group projects, as a project member
• Monitoring and communication of the results
• Use of current IT tools for project management

Strategic support (10%)

• Contribute, drive and implement departmental goals / vision / strategy
• Carry impulses with self-conception into the management group (e.g. tools, working methods)
• Actively participate in the organization’s New Ways of Working by acting as role‑model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in the Roche Operating Principles. Modeling behaviors to support the organization’s transformation to new, more Agile Ways of Working (e.g. new decision making/governance practices, collaboration)
• Actively engage and participate in the Community of Practice for the strategic management partner community of practice
• Break down silos and improve working effectiveness as an ‘integrator’ across the organization as needed; in particular through collaboration with other Network and Chapters Leaders and stakeholders to resolve escalated bottlenecks and dependencies, as well as rebalance work & help in line with greater strategic priorities

Who you are

• High degree of subject matter expertise:
  • School education: Secondary school leaving certificate
  • Vocational: Successfully completed commercial training
  • Work experience: Successfully completed commercial training or at least [2 - 3] years experience as an assistant or comparable commercial activity
  • Fluent written and spoken English and if required based on the site German
  • Very good knowledge of gSuite (including gMail, gCal, gSheets, gSlides, gMeet), MS Office applications as well as SAP
  • Knowledge of project management and collaboration tools
  • Working in virtual teams and acting as a team player and have at the same time the ability to push back and challenge
  • Intercultural competence with ability to work effectively across cultures
  • Basic Agile competence
  • Detail-oriented with excellent organizational and process management skills
  • Ability to learn quickly with a high tolerance for ambiguity and complexity
  • Proven experience in stakeholder management and ability to effectively collaborate across a global organization
  • Ability to cultivate a strong and trusting relationship with the Q&R organization
  • Excellent time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing activities to a high quality and timely conclusion
  • Excellent verbal and written communication skills
  • The ability to deal with challenging and ambiguous situations
  • Ability to handle highly confidential and critical information

Roche is an equal opportunity employer

Relocation benefits are not available for this job posting.

Pay transparency

The expected salary range for this position based on the primary location of Tucson is 57,600.00 - 107,000.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.