Line Lead Squares 2 - Second Shift 10% Shift differential

Lindt & Sprüngli (USA) Inc.; Stratham (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. in Stratham, NH is seeking a Line Lead to run an entire production line, ensuring productivity and quality. You will supervise line staff, lead shift handovers, and drive training to maintain efficient operations.

The role emphasizes root-cause analysis (5 Why/Fishbone), TPM/Lean initiatives, 5S housekeeping, safety compliance, and close collaboration with maintenance to maximize line performance.

Qualifications

• 2 years' experience in a manufacturing environment (food industry preferred)
• 2 years supervisory/lead experience (preferred)
• Root Cause Analysis (5 Why/Fishbone) preferred
• Leadership training preferred
• Total Productive Maintenance experience preferred
• Ability to operate and supervise manufacturing equipment

Responsibilities

• Coordinate line productivity and ensure effective utilization of line personnel
• Lead and motivate line staff; provide training and direction
• Direct and monitor procedures and controls; communicate issues to supervisor
• Communicate shift productivity standards to line staff
• Lead daily shift handover meetings
• Ensure lines are supplied with necessary components to meet production schedule
• Identify line issues using root cause analysis and coordinate with maintenance to maximize efficiency
• Ensure quality and safety standards; inspect finished products and follow safety guidelines
• Maintain accurate records using ICS, Ignition, Brady Link 360 and ADP
• Attend daily/weekly technical meetings to discuss productivity and safety issues

Skills

Line leadership

Root Cause Analysis

TPM

Communication

Team collaboration

Basic computer skills

Mechanical skills

Multi-tasking

Education

High school diploma

Associate or bachelor’s degree a plus

Tools

Ignition

Brady Link 360

ADP

Job description

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Job Description

Position Purpose: The individual in this position is responsible for running an entire production line, and ensuring line productivity meets department standards for volume and quality. This is accomplished by assigning daily duties, overseeing line personnel and ensuring issues are addressed in a timely manner.

Essential Job Functions & Responsibilities

• Coordinate Line Productivity Ensure line personnel are effectively utilized at all times; to include setup and changeovers.
• Leads and motivates line staff to ensure optimal productivity and work quality; provide necessary training and direction to ensure proper completion of tasks.
• Directs and monitors to ensure proper procedures and controls are met and training issues are communicated to the supervisor in a timely manner.
• Communicate shift productivity standards to line staff; to ensure volume standards are met or exceeded.
• Actively lead the daily shift handover meetings.
• Verify that lines are supplied with necessary components to meet daily production schedule.
• Identify line issues using root cause analysis (5 Why and Fishbone) and communicate with supervision and maintenance personnel to maximize line efficiencies.
• Ensure Quality & Safety Standards
  • Responsible for inspecting finished products to ensure they meet production/quality standards; this may include a requirement to taste product as part of daily quality audits.
  • Ensure all Lindt & Sprungli health and safety guidelines are followed; report issues in a timely and accurate manner to management.
  • Required to use proper safety gear when performing assigned tasks.
  • Follow all Lock Out Tag Out policies to ensure Line Lead safety and the safety of those working in the area.
  • Oversee line staff to ensure policies and procedures are followed; address and/or elevate issues in a timely manner to management.
  • By applying 5S methodologies, ensure work areas and equipment is maintained in a clean and sanitary condition.
  • Actively participate on TPM teams to assist in the implementation and expansion of Lean initiatives throughout the facility.
• Administrative Duties
  • Responsible for accurate record keeping and timely submission of documents manually and/or electronically using Integrated Control System, Ignition, Brady Link 360 system and ADP.
  • Monitor attendance for assigned shift and report line capacity issues to supervision.
  • In partnership with Facilities, responsible for establishing and maintaining accurate record keeping logs that will communicate downtime, resolutions and preventive maintenance conducted on machine.
  • Maintain accurate machine logs to identify efficiencies, trends, benchmark problems, issues and resolutions.
  • Communicate consistent issues to the supervisor in a timely manner.
  • Attend daily and weekly technical meetings to report and discuss productivity and safety issues, participate in identifying resolutions to problems and making recommendations to management.

Qualifications & Requirements

Experience

• 2 years' experience in a manufacturing environment, preferably in a food industry, required
• 2 years supervisory/lead experience, preferred
• Route Cause Analysis (5 Why/Fishbone), preferred
• Leadership training, preferred
• Total Productive Maintenance experience, preferred

Skills & Knowledge

• Ability to demonstrate solid operating knowledge of machinery and manufacturing equipment
• Strong verbal and written communication skills
• Ability to work collaboratively
• Ability to prioritize and multi-task in a fast-paced environment
• Basic computer skills
• Basic mechanical skills
• Ability to identify line issues using Root Cause Analysis (5 Why and Fishbone) and communicate with Supervision and Maintenance to maximize line efficiencies
• Total Productive Maintenance knowledge
• Second language a plus

Education

• High school diploma, Associate or bachelor’s degree a plus

Other Requirements

• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds, occasionally lift and/or move up to 50 pounds
• Ability to climb, balance, stoop, kneel, crouch and reach with arms
• Demonstrated hand/eye coordination
• Flexibility to meet rotational shift changes, as required
• Weekend work, as required

Total Rewards

• Compensation Range: 18.24 - 23.72 USD Hourly

Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas. Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

We are a responsible "employer of choice" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow - as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.