TEAM LEADER PSYCH TECH

Covenant Health; Louisville (KY); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Team Leader Psychiatric Technician, where you will play a crucial role in delivering compassionate and effective mental health services. In this full-time position, you will lead and support a dedicated team of Program Counselors, ensuring high-quality patient care and compliance with regulatory standards. Your expertise will help shape treatment plans and facilitate communication across departments, all while fostering a therapeutic environment for patients. If you are passionate about making a difference in the lives of individuals facing mental health challenges, this is the perfect opportunity for you to shine and grow in your career.

Qualifications

• Bachelor's degree in social services or significant treatment experience required.
• Experience as a Program Counselor or similar role preferred.

Responsibilities

• Provide direction and support to Program Counselors in daily operations.
• Coordinate treatment activities with other hospital departments.
• Maintain compliance with regulatory requirements and accreditation.

Skills

Therapeutic communication skills

Team collaboration

Patient care management

Crisis intervention

Education

Bachelor’s degree in social services

Tools

Tele-video communication tools

Job description

Overview

Team Leader Psychiatric Technician

Full Time, 72 Hours per pay period, Day Shift

Peninsula Overview:

Peninsula, a division of Parkwest Medical Center, has set a new standard for effective, innovative and caring mental health services in East Tennessee. With a combined total of more than 75 years of experience, Peninsula has helped thousands of people recover from disorders and dependencies, and lead healthy, positive and productive lives.

Offering both inpatient and outpatient services for children, adolescents and adults, Peninsula is a leader in the changing healthcare environment. The hospital is located in Blount County, with outpatient centers in Knox, Blount, Loudon and Sevier Counties. Additionally, Peninsula offers care specifically designed for seniors with co-existing psychiatric and medical conditions at the Senior Behavioral Center located at Parkwest Medical Center. Peninsula is truly committed to improving the health of the people and communities it serves.

Position Summary:

Provides quality patient care by giving direction, support, and guidance to the Program Counselors as they carry out their responsibilities in the daily operation of the various programs. Has responsibility for the Child and Adolescent Programs as well as the Adult Programs on off shifts.

Responsibilities

• Meets with the Nurse Manager on a regular basis for supervision, planning, and consultation on program/personnel/unit issues.
• Assists the Nurse Manager in communicating with other Hospital departments and staff members as needed to coordinate treatment activities.
• Works with the Nurse Manager in scheduling unit staff and providing adequate unit coverage.
• Assists the Nurse Manager in maintaining the programs in compliance with all applicable regulatory requirements, including licensure and the Joint Commission accreditation.
• Facilitates tele-video court processes and communicates with unit staff as needed on applicable shifts.
• Informs the Nurse Manager of employee performance concerns and provides input for evaluations and/or disciplinary decisions.
• Meets with the Nursing Leadership Team on a regular basis to discuss program issues and concerns.
• Assists Nurse Manager and/or Nursing Supervisor with bed management and patient flow.
• Provides direction and guidance for the Program Counselors in staff/patient interactions.
• Assists with facilitating the transfer of a patient to another unit (MTU).
• Oversees the roles and responsibilities of the Program Counselors.
• Demonstrates and maintains competence in using therapeutic communication skills, small group dynamics, scheduled activities, and the therapeutic milieu to provide support and limits for the patients and to carry out the treatment plan for each patient as part of the patient care teams.
• In a cohesive team approach works to minimize the use of restrictive measures with patients with a focus on least restrictive interventions. Responds to all incidents of S/R.
• Assists in the interviewing, training and orientation of new staff members as directed by the Nurse Manager. May act as preceptor for individual staff in orientation.
• Assists the Nursing Department in implementing and directing ongoing staff training and development sessions.
• Will seek out and complete additional voluntary training separate from normal departmental offerings.
• Local travel required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

Minimum Education: Possesses a Bachelor’s degree in the social services. In lieu of a college degree, significant treatment experience in a similar treatment setting will be considered.

Minimum Experience: Experience as a Program Counselor operating at a level of a SR Program Counselor in this setting or comparable experience in a similar setting.

Licensure Requirements: Employee must have and maintain valid Tennessee driver’s license Class D with an “F” endorsement for up to 14 passenger vehicles, OR a Class “A”, “B”, or “C” with “P” endorsement for 15 passenger vehicles, depending on the driving needs of the facility. Employee must have and maintain state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure. CPR required.