TEAM LEADER PATIENT REGISTRATION

Trinity Health Of New England; Springfield (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Team Leader in Patient Access! In this vital role, you'll oversee the registration process, ensuring a smooth workflow while greeting patients and managing their information. Your strong communication and interpersonal skills will be key in fostering a welcoming environment. Enjoy a comprehensive benefits package starting from day one, and be part of a diverse team dedicated to delivering exceptional care. This is a fantastic opportunity to make a meaningful impact in a dynamic healthcare setting.

Benefits

Health Insurance Coverage Starting Day 1

Great Benefits

40 Hours per Week

Diversity and Inclusion Commitment

Qualifications

• Minimum High School diploma or equivalent required.
• Patient access hospital experience strongly preferred.

Responsibilities

• Greet patients and check them into the registration system.
• Collect and process patient liability following procedures.
• Complete patient registration process as needed.

Skills

Interpersonal Skills

Communication Skills

Knowledge of Medical Terminology

Knowledge of Medical Insurances

Education

High School Diploma or Equivalent

Tools

Registration Systems

Web-based Systems

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Come help lead our Patient Access team at Mercy Medical Center, a member of Trinity Health Of New England!

Position Purpose

Team leader is responsible for pre-registration, registration and admission functions. This team lead position will be responsible to ensure a smooth workflow for the registration team. They will be responsible for monitoring copayments, productivity and cover open shifts as needed.This person works closely with other Department Leadership.

What you will do

• Greet patients at specific service areas and checks a pre-registered patient into the registration system by elevating the patient visit in the system, verifying demographic information, and collecting patient liability.

• Collect, process and reconcile patient liability when indicated by following department procedures.

• If the patient has not been pre-registered, complete patient registration process following department procedures using identified technology systems.

• Responsible for working with multiple department/hospital and web-based systems

Minimum Qualifications

• Minimum High School diploma or equivalent

• Patient access hospital experience strongly preferred

• Strong interpersonal and communication skills

• Knowledge of medical terminology and medical insurances

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)

• Our Mission and Core Values

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.