Team Leader - Keyholder FT

Vera Bradley; Castle Rock (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail apparel is seeking a Team Leader - Keyholder to support store leadership and drive sales. The ideal candidate will motivate the team, enhance customer experiences, and uphold core values. This full-time position offers competitive pay and benefits.

Benefits

Bonus eligibility based on company metrics

Medical, dental, vision insurance options

401k with company match

Paid time off and family leave

Employer-paid insurance (life, AD&D, disability)

Health Savings Account, flexible spending accounts

Wellness programs and discounts

Professional development opportunities

Qualifications

• Availability to work evenings, weekends, and holidays.
• At least 18 years old.

Responsibilities

• Drive sales by exceeding goals and enhancing brand awareness.
• Motivate and inspire team members.
• Support daily operational procedures and maintain visual standards.

Skills

People-oriented personality

Retail experience

Management experience

Job description

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Job Title: Team Leader - Keyholder

YOUR ROLE

As a Team Leader - Keyholder, you support store leadership to achieve sales goals, working alongside store associates and providing daily direction, communication, and training. You motivate the team to provide an exceptional shopping experience, build brand loyalty with every customer interaction, and serve as a brand ambassador by modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!

YOUR RESPONSIBILITIES

• Drive sales: Work with your team to exceed sales goals, increase store traffic, convert customers, and promote campaigns to enhance brand awareness and foster lasting customer relationships.
• People leadership: Motivate and inspire your team by embodying Vera Bradley’s core values.
• Product enthusiasm: Suggest products tailored to individual customer needs and drive results through add-on selling and outreach.
• Merchandising and operations: Support daily operational procedures, maintain visual standards, and ensure the store remains organized and inviting.
• Integrity: Be reliable, uphold company values, and adhere to policies and procedures.

Ideal Candidate

• People-oriented personality
• Availability to work evenings, weekends, and holidays
• At least 18 years old
• Retail and/or management experience

Environmental and Physical Demands

• Constant walking and standing; frequent bending, stooping, reaching
• Good sensory skills: eyesight, hearing, dexterity
• Ability to lift 10-35 lbs regularly; occasionally up to 55 lbs with pushing or pulling

Compensation & Benefits

Pay rate: $18/hour

• Bonus eligibility based on company metrics
• Medical, dental, vision insurance options
• 401k with company match, immediate vesting
• Paid time off, holidays, family leave, volunteer leave, bereavement leave
• Employer-paid insurance (life, AD&D, disability)
• Health Savings Account, flexible spending accounts
• Additional benefits: identity protection, legal services, pet insurance, wellness programs, discounts, professional development, fitness centers, DailyPay

Equal Opportunity Statement

Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or other protected characteristics. We provide accommodations for individuals with disabilities during the application process upon request.

We aim to fill this position within 30 days, with applications accepted on an ongoing basis until filled.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail Apparel and Fashion