Team Leader II - Clean Express Auto Wash

Express Wash Concepts; Eastlake (OH); Presencial; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with match

Unlimited Wash Club

Uniforms provided

Paid vacation

Education reimbursement

Continuous training

Descripción de la vacante

Express Wash Concepts is seeking a Team Leader II at Clean Express Auto Wash in Eastlake, OH. Earn $17.50 per hour as you lead a fast-paced team, ensure quality, and deliver standout customer service.

You’ll train staff, promote the Unlimited Wash Club, and help drive sales while maintaining safety and appearance standards. Prior customer service experience and a willingness to work weekends are valued.

Formación

• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, professional appearance and willingness to take direction.

Responsabilidades

• Assist in daily site operations and lead the team to meet service standards.
• Drive sales growth and deliver excellent customer service.
• Greet customers and educate them about the Unlimited Wash Club benefits.
• Address customer inquiries and maintain quality control throughout shifts.

Conocimientos

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Team Leader II - Clean Express Auto Wash### Team Leader II - Clean Express Auto WashApply: Eastlake, OH: Full time: Posted Today: R-104440**Location:**33721 Vine St, Eastlake, Ohio, 44095**Job Description:****Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us!** As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash**,** we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond. **Why You’ll Love Working Here*** Continuous training: Invest in your development with ongoing training.* Secure future: 401k plan with a company match of up to 4%.* Unlimited Wash Club Membership* Supplied uniforms: Professional appearance with high-quality uniforms.* Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.* Educational reimbursement **Where Clean Cars Begin: Your Role**As a Team Leader, your role involves supporting the site's facility and operations responsibilities. Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.* Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.* Greet customers with long-lasting first impressions.* Educate customers about the benefits of our Unlimited Wash Club.* Actively engage with customers pre/post wash for 100% satisfaction.* Maintain quality assurance through accurate Quality Control checks.* Lead the team in achieving and sustaining high-quality service.* Address customer escalations calmly and effectively.* Operate basic retail equipment and understand the wash process.* Drive team performance to exceed service standards.* Foster a positive and collaborative team environment.* Perform other related duties as required and assigned. **What You’ll Need to Shine*** High school diploma or equivalent, or current enrollment.* Previous sales or customer service experience is a plus.* Ability to work flexible hours, including weekends.* Positive attitude, willingness to take direction, and a professional appearance.* Follow safety guidelines and wear the required safety equipment.* Aspire for excellence in all tasks, consistently setting an example through leadership.* Maintain a professional appearance in accordance with appearance guidelines.* Exceed expectations and uphold accountability in all responsibilities.* Demonstrate flexibility in working hours, including weekends. **Work environment and physical demands*** Required to stand and move throughout the site for the entire shift.* Ability to work on your feet for an entire shift in a fast-paced environment.* Ability to work outside in all weather conditions.* Ability to lift 25lbs. Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.