- Job Category Store Leadership, Retail, Customer Service
- Industry Convenience Stores, Gasoline Distribution, Leadership
- Employee Type Exempt - FT
- Required Degree NONE
- Manage Others Yes
Title:
Reports to:
Function:
Promote store sales and growth through quality leadership
Responsibilities to Store Personnel:
- 1. Fully train and develop all employees
- 2. Fully develop an Assistant Team Leader if required in the store
- 3. Communicate and delegate work in an appropriate manner
- 4. Hold employees accountable for their performance and actions
- 5. Conduct regularly scheduled store meetings
- 6. Provide accurate, timely employee evaluations and feedback
- 8. Follow up on employee goal progress and provide assistance as needed
- 9. Accurately and consistently document employee performance
- 10. Complete employee paperwork when due (new hire, evaluations, etc.)
- 11. Send employees to training programs as scheduled
- 12. Effectively counsel and motivate employees on job related matters
Responsibilities in Loss Prevention and Control Factors:
- 1. Control of cash and inventory loss through effective management
- 2. Conduct inventory counts as scheduled and resolve variances immediately
- 3. Complete the Inventory Shortage Action Plan as directed
- 4. Maintain organized, clean, and secure storage areas
- 5. Maintain and evaluate store tracking charts each day
- 6. Maintain open communication with the District Leader
(Weekly counts -beer, soft drink, sandwiches. Daily - cigarettes, others as needed)
Responsibilities in Completion of Reports and Paperwork:
- 1. Complete all paperwork on time (daily and other)
- 2. Make all deposits on time and fax/email copies to the SupportCenter
- 3. Ensure accuracy in all paperwork
- 4. Maintain all paperwork in an organized and secure manner
- 5. Maintain a professional rapport with Support Center personnel
Responsibilities in General Store Operation:
- 1. Ensure store is open during designated hours
- 2. Maintain an adequate and appropriate staff
- 3. Adhere to contract agreements
- 4. Maintain the store and premises in a safe, secure manner
- 5. Maintain inventory levels to avoid out-of-stock and overstock situations
- 6. Comply with all laws, rules, regulations, and policies
- 7. Complete assignments as directed
Responsibilities to Image:
- 1. Maintain store image standards each day
- 2. Ensure compliance of all employees to the company uniform policy
- 3. Present self in a neat, clean, professional manner
- 4. See that employees present themselves in a neat, clean, professional manner
Responsibilities to Sales:
- 1. Promote suggestive sales through training, example, and reinforcement
- 2. Adhere to pricing policies and maintain an accurate, current pricebook
Responsibilities to Service:
- 1. Promote the practice of "Greet-Smile-Thank" through training and example
- 2. Promote proper use of Empowerment Vouchers by employees
- 3. Resolve customer complaints in a timely, professional manner
Responsibilities to Profitability:
- 1. Operate the store in as profitable a manner as possible
- 3. Control expenses
- 4. Operate within all budget limits
- 5. Work diligently to maintain low levels of employee turnover
Responsibilities to Goal Setting:
- 1. Maintain personal professional development through effective goal setting
- 2. Set goals for improved store operation on a regular basis
- 3. Sets realistic, challenging, measurable goals
- 4. Achieve personal goals and learn from the attempted goal process
- 5. Follow up on goals for self and personnel to ensure progress
Required Skills, Abilities, and Characteristics:
- 1. Able to lift 50 pounds
- 2. Able to stand for long periods of time (8 hours or more)
- 3. Able to work in a team
- 4. Willing to do repetitive work
- 6. Dependable
Requirements
What We're Looking For...
- Bachelor’s Degree or equivalent
- Minimum 3-5 years of operational leadership experience
- Friendly & Outgoing
- Ability and desire to self-start
- Able to effectively communicate verbally and in writing
- Comfort and confidence in working with all levels of an organization
- Comfort and ability work in a fast-paced, ever changing environment
Summary
At Sprint Mart, we're sprinting to refuel people, and their vehicles, with friendly convenience! Come join a family of Team Members who are absolutely obsessed with providing theBESTservice, serving theBESTcoffee, and ensuring each Sprint Mart Guest has theBESTday!