Team Leader Core Service Agency-Community Support team

Dedicated Care Health Services; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Professional support and career development

Job summary

Dedicated Care Health Services is seeking a Team Leader for their Core Service Agency in Washington, DC. The role includes managing a community support team and a caseload of up to 250 consumers diagnosed with serious mental health disorders. The ideal candidate has a relevant degree and management experience, and excels at coordination within a multidisciplinary team.

Responsibilities include overseeing staff, ensuring timely care delivery, and maintaining documentation standards. The position offers a competitive salary and opportunities for professional growth.

Qualifications

• Two years of experience with low-income individuals with mental health disabilities.
• Minimum of one year of management experience.
• Ability to respect client confidentiality.

Responsibilities

• Oversee the organizational structure and daily functioning of a community support team.
• Manage a caseload of up to 250 consumers diagnosed with mental disorders.
• Ensure timely care delivery and documentation for each consumer.

Skills

Coordinating with a multi-disciplinary team

Communication skills

Knowledge of ethical clinical practice

Computer skills including Microsoft Office Suite

Education

Degree, licensure or certification in a related field

Tools

Electronic Medical Record (EMR)

Job description

Team Leader Core Service Agency-Community Support team

Full-time

Dedicated Care Health Services is an outcome driven organization that seeks to provide services to those who are under insured or uninsured in an innovative and person-centered way.

As a leading organization in Washington, DC, Dedicated Care Health Services provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, instilling independence, and providing an outlet for emotional growth and greater participation in the community.

Dedicated Care Health Services operates on the grounds of the original Providence Hospital location.

Dedicated Care Health Services operates its Core Service Agency in two locations, in the NE quadrant and the SE quadrants of the District of Columbia. The agency is a rapidly growing organization that seeks creative, caring and results oriented individuals who understand the importance of advocacy and care delivery.

Job Description

BASIC FUNCTIONS:

The Team Leader oversees the organizational structure and daily functioning of a community support team. This position will manage staff members who may serve at a total caseload of up to 250 consumers diagnosed with a serious and persistent mental disorder including in some cases the dually diagnosed. The Team Leader reports to the Clinical Manager and is responsible for administrative processes ensuring the delivery of care in accordance with agency standards and Chapter 34.

PRINCIPAL ACCOUNTABILITIES:

Ensures that all consumers are seen within the required time frames MHRS in conjunction with the team’s Clinical Manager.

Ensures that team members are hired, trained and supervised around their responsibilities.

Works collaboratively with the multidisciplinary team including nursing, therapist and prescribers to ensure that a well rounded service delivery model is being adhered to.

Responsible for conducting performance improvement monitoring in collaboration with the Clinical Manager.

Writes performance improvement plans when and if needed to ensure that all care matrices are met.

Provides services in-person and via telehealth after hours and on weekends, if requested and as needed.

Ensures that all documentation is complete and timely for each consumer.

Monitors productivity targets for CSW and coaches if needed.

Manages a professional staff of eight (8).

May perform other duties as assigned.

SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS:

Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency.

Knowledge of sound ethical clinical practice and principles related to the care of mental health consumers.

A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others.

Excellent written and verbal communication skills.

Excellent computer skills, to include operating Microsoft Office Suite programs.

Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry.

Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness.

Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population.

Ability to respect and uphold client confidentiality.

Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

A degree, licensure or certification in closely related field.

At least two (2) years of experience working with low-income individuals who have mental health disabilities.

Possess a minimum of one (1) year of management experience.

Able to coordinate with a multi-disciplinary team.

Dedicated Care Health Services you will find powerful resources for career-long success, including:

• A competitive base salary based on experience.
• Professional support and career development.

All your information will be kept confidential according to EEO guidelines.