Team Leader, Community Mental Health

Thresholds; Northfield Township (IL); On-site; USD 66,000 - 73,000; Full time

Benefits offered by this job

Competitive pay

PTO and holidays

Dental insurance

Vision insurance

Medical insurance plans

403(b) retirement plan with 3% match

EAP

Public service loan forgiveness

Cell phone reimbursement

Supervision for licensure

Licensure renewal reimbursement

Job summary

Thresholds in Northfield, IL is looking for a Team Leader to supervise a 3-6 person CSS team delivering community mental health services. The role combines direct clinical work with team leadership to ensure client access to resources and coordinated care.

The ideal candidate holds a Master’s degree in Psychology or Social Work, with licensure preferred, and has supervisory experience. Competitive pay and comprehensive benefits accompany this leadership position.

Qualifications

• Master’s degree in Psychology, Social Work, or related field is required.
• Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred for this supervisory role.
• Previous supervisory experience is preferred and a valid driver’s license is required for daily use.

Responsibilities

• Supervise a team of 3-6 Community Support Specialists (CSS) providing mental health services.
• Lead case management within the team and support clients to access resources and navigate systems.
• Coach staff, attend regular team meetings, and participate in supervision to meet billing targets.
• Assist in transportation for clients and ensure continuity of care through on-call rotations.

Skills

Passion for mental health advocacy

Strong communication

Teaching skills

Adaptability

Time management

Organizational skills

Driver's license

Education

Master’s degree in Psychology/Social Work

Licensed clinician preferred

Job description

New Foundation Center
444 W Frontage Rd
Northfield, IL 600933009, USA

Description

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Community Support Specialists (CSS) as they provide mental health services in the community. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team.

Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives.

Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. You will also manage and participate in a rotating on-call schedule to respond to clients' needs. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

To succeed in this role, you need:

• Passion for mental health advocacy
• Strong communication and teaching skills
• Adaptability to staff and client needs
• Superb time management and organizational skills
• A valid driver’s license, current car insurance, and a car for daily use
• Willingness to provide transportation to clients.

Education and experience:

• Master’s degree in Psychology, Social Work, or related field required.
• Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred.
• Previous supervisory experience preferred.

What sets Thresholds apart:

• Competitive pay - $65,900 - $73,400 annually
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance,4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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