Team Leader Community Mental Health

Thresholds; Chicago (IL); On-site; USD 59,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Health insurance

Dental insurance

Vision insurance

403(b) match

Mileage reimbursement

EAP program

Licensure supervision

Licensure reimbursement

Cell phone allowance

Loan forgiveness

Job summary

Thresholds in Chicago seeks a Team Leader to supervise 3-6 Community Support Specialists, provide direct mental health services, and lead case management within the team. You will work with clients to navigate systems and connect them to resources, while building community relationships.

You will coach staff, ensure collaboration on client care, manage on-call coverage, and support staff development through supervision and training opportunities.

Qualifications

• High school diploma or GED with clinical experience as applicable.
• Bachelor’s degree options or equivalent experience in related fields.
• Supervisory experience is preferred.

Responsibilities

• Supervise a team of 3-6 Community Support Specialists and provide direct service.
• Lead case management within the team and guide client care plans.
• Develop the clinical skills of CSS team and mentor staff.
• Establish and maintain community relationships to expand resources.
• Participate in rotating on-call schedule to respond to clients’ needs.

Skills

Mental health advocacy

Communication skills

Adaptability

Time management

Driver's license

Transportation to clients

Education

Bachelor’s degree in Psychology, Social Work, or related field

Bachelor’s degree in an unrelated field + 2 years supervised clinical experience

High school diploma or GED + 5 years supervised clinical experience

Previous supervisory experience

Job description

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Community Support Specialists (CSS) as they provide mental health services in the community. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team.

Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. Team Leaders contribute to the program’s network of resources by establishing and maintaining community relationships.

You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives.

Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. [You will also manage and participate in a rotating on-call schedule to respond to clients' needs.] Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

To succeed in this role, you need:

• Passion for mental health advocacy
• Strong communication and teaching skills
• Adaptability to staff and client needs
• Superb time management and organizational skills
• A valid driver’s license, current car insurance, and a car for daily use
• Willingness to provide transportation to clients

Many education and experience paths are eligible for this role:

• High school diploma or GED certificate and 5 years of supervised clinical experience
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Previous supervisory experience preferred

What sets Thresholds apart:

• Competitive pay: Salary Range: $59,200 - $66,800 annually
  • Commensurate with education and experience
• Generous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, & 15 vacation days)
• Dental insurance, vision insurance,4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.