Team Leader - Clean Express Auto Wash

Express Wash Concepts; Eastlake (OH); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Continuous training

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts' Clean Express Auto Wash in Eastlake, OH is seeking a Team Leader to guide daily operations, deliver outstanding customer service, and drive sales growth.

You'll greet customers, educate them about the Unlimited Wash Club, supervise a small team, perform quality checks, and ensure safety standards while working weekends.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.

Responsibilities

• Support site facilities and operations to deliver outstanding service.
• Educate customers on Unlimited Wash Club benefits.
• Lead the team to exceed service standards and handle escalations.
• Perform basic retail tasks and operate wash process equipment.

Skills

Customer service

Sales

Leadership

Flexible hours

Team leadership

Education

High school diploma or equivalent

Job description

## Team Leader - Clean Express Auto WashApply: Eastlake, OH: Full time: Posted Today: R-103644**Location:**33721 Vine St, Eastlake, Ohio, 44095**Job Description:****Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us!** As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash**,** we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond. **Why You’ll Love Working Here*** Continuous training: Invest in your development with ongoing training.* Secure future: 401k plan with a company match of up to 4%.* Unlimited Wash Club Membership* Supplied uniforms: Professional appearance with high-quality uniforms.* Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.* Educational reimbursement **Where Clean Cars Begin: Your Role**As a Team Leader, your role involves supporting the site's facility and operations responsibilities. Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.* Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.* Greet customers with long-lasting first impressions.* Educate customers about the benefits of our Unlimited Wash Club.* Actively engage with customers pre/post wash for 100% satisfaction.* Maintain quality assurance through accurate Quality Control checks.* Lead the team in achieving and sustaining high-quality service.* Address customer escalations calmly and effectively.* Operate basic retail equipment and understand the wash process.* Drive team performance to exceed service standards.* Foster a positive and collaborative team environment.* Perform other related duties as required and assigned. **What You’ll Need to Shine*** High school diploma or equivalent, or current enrollment.* Previous sales or customer service experience is a plus.* Ability to work flexible hours, including weekends.* Positive attitude, willingness to take direction, and a professional appearance.* Follow safety guidelines and wear the required safety equipment.* Aspire for excellence in all tasks, consistently setting an example through leadership.* Maintain a professional appearance in accordance with appearance guidelines.* Exceed expectations and uphold accountability in all responsibilities.* Demonstrate flexibility in working hours, including weekends. **Work environment and physical demands*** Required to stand and move throughout the site for the entire shift.* Ability to work on your feet for an entire shift in a fast-paced environment.* Ability to work outside in all weather conditions.* Ability to lift 25lbs.