Team Leader - Children's Outpatient Services

Northwestern Counseling & Support Services Inc; Hill Farm Estates (VT); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Medical and dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness

Job summary

Northwestern Counseling & Support Services, Inc. (NCSS) in Vermont seeks a Children’s Outpatient Team Leader to provide clinical leadership, supervise staff, and support day-to-day operations of the Children’s Outpatient Team.

This role blends clinical practice with leadership to strengthen services for children and families. Ideal candidates will supervise unlicensed clinicians toward licensure, maintain a small caseload, and collaborate with leadership to promote high-quality care.

Qualifications

• Master's degree in an appropriate field with related education, training, and experience.
• Professional licensure in good standing with the Vermont Office of Professional Regulation.
• Valid driver's license, auto insurance, and vehicle registration.

Responsibilities

• Provide clinical supervision to unlicensed clinicians working toward licensure, including weekly individual and group supervision.
• Provide bi-weekly supervision to licensed clinicians.
• Maintain a direct caseload of approximately 8–12 clients.
• Provide ongoing guidance, support, and clinical leadership to team members, primarily on site.
• Help create a collaborative, cohesive team environment where staff feel supported, challenged, and empowered to grow.
• Support staff development through coaching, training, feedback, and professional development opportunities.
• Monitor service delivery, documentation, productivity, and quality standards.
• Use data and reporting tools to identify trends, solve problems, and improve team performance and service delivery.
• Participate in hiring, onboarding, performance management, and staff development.
• Collaborate with leadership and community partners to strengthen services and outcomes.
• Promote compliance with agency policies, regulatory requirements, and clinical standards.
• Identify opportunities to improve processes, services, and the overall client experience.

Skills

Clinical leadership

Staff supervision

Mentoring clinicians

Communication

Problem-solving

Education

Master's degree in an appropriate field

Job description

Job Details

Job DetailsJob Location: Saint Albans, VT 05478Position Type: Full TimeSalary Range: $70,200.00 - $75,920.00 Salary

Are you an experienced and licensed clinician who enjoys leading, mentoring, and helping a team grow while continuing to provide meaningful direct services to children and families?

Northwestern Counseling & Support Services, Inc. is looking for a Children's Outpatient Team Leader to provide clinical leadership, staff supervision, and day-to-day support to our Children's Outpatient Team.

This is a great opportunity for a seasoned clinician who wants to combine clinical practice with leadership. You'll serve as an important connection between staff and organizational leadership while helping ensure high-quality services, strong team development, and positive outcomes for the children and families we serve.

What You'll Do

• Provide clinical supervision to unlicensed clinicians working toward licensure, including weekly individual and group supervision.
• Provide bi-weekly supervision to licensed clinicians.
• Maintain a direct caseload of approximately 8–12 clients.
• Provide ongoing guidance, support, and clinical leadership to team members, primarily on site.
• Help create a collaborative, cohesive team environment where staff feel supported, challenged, and empowered to grow.
• Support staff development through coaching, training, feedback, and professional development opportunities.
• Monitor service delivery, documentation, productivity, and quality standards.
• Use data and reporting tools to identify trends, solve problems, and improve team performance and service delivery.
• Participate in hiring, onboarding, performance management, and staff development.
• Collaborate with leadership and community partners to strengthen services and outcomes.
• Promote compliance with agency policies, regulatory requirements, and clinical standards.
• Identify opportunities to improve processes, services, and the overall client experience.

We're looking for a strong clinician and people leader who can balance the needs of clients, staff, and the organization. The ideal candidate is collaborative, adaptable, analytical, and comfortable navigating change.

The ideal candidate is someone who:

• Enjoys mentoring and developing other clinicians.
• Can provide thoughtful, effective clinical supervision.
• Communicates clearly and builds strong professional relationships.
• Uses sound judgment and problem-solving skills.
• Is comfortable using data to inform decisions and improve outcomes.
• Can balance a clinical caseload with leadership responsibilities.
• Brings a positive, professional, and solution-oriented approach to their work.

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period.

We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications

• Master's degree in an appropriate field, with related education, training, and experience.
• Professional licensure in good standing with the Vermont Office of Professional Regulation.
• Valid driver's license, auto insurance, and vehicle registration.