Team Leader-CC533501

Institute for Community Living Inc. (ICL); Brooklyn (AL); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Paid time off

Mental health resources

Training & development

Commuter benefits

Pet insurance

Identity theft protection

Legal plans

Voluntary ancillary benefits

Job summary

The Institute for Community Living Inc. (ICL) seeks a Team Leader, Integrated Services to provide clinical and administrative leadership to a multidisciplinary team across clinic, community, school, and residential settings.

Lead staff performance, ensure trauma-informed, person-centered care, and coordinate with families, schools, and providers while maintaining a small caseload and crisis support responsibilities.

Qualifications

• Minimum of 3 years of experience providing mental health services to children and families.
• At least 2 years of supervisory experience.
• Experience with adolescents/young adults with serious mental illness.
• Strong knowledge of trauma-informed care, child/adolescent development and family systems.
• Experience in community-based mental health services required.
• Experience with school-based mental health services, CFTSS, or CCBHC preferred.
• Licensed in NY as LCSW or LMHC is required.
• Must be authorized to work in the U.S.
• Work location at 2581 Atlantic Ave, Brooklyn, NY.

Responsibilities

• Provide clinical and administrative supervision to interdisciplinary staff, including clinicians, peer advocates, and fee-for-service personnel.
• Facilitate team meetings, case consultations, and clinical reviews.
• Support staff onboarding, training, mentoring, performance management, and professional development.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Oversee delivery of behavioral health services, including individual, group, school-based, crisis, and community-based interventions.
• Ensure services are evidence-based, recovery-oriented, person-centered, culturally responsive, and trauma-informed.
• Monitor caseload management, service utilization, engagement outcomes, and documentation compliance.
• Promote family engagement and strengths-based interventions.
• Ensure compliance with OMH, federal, state, payer, and program requirements.
• Monitor performance indicators, assessments, treatment plans, crisis services, and follow-up activities.
• Participate in audits, chart reviews, and quality improvement initiatives.
• Identify operational and clinical barriers and implement strategies to improve outcomes and efficiency.
• Manage daily team workflows, staffing coverage, and productivity expectations.
• Track and report utilization, outcomes, and program performance metrics.
• Partner with leadership to implement new initiatives, expand services, and improve operations.
• Serve as a liaison among schools, families, healthcare providers, psychiatric staff, and community organizations.
• Support smooth care transitions and coordinated service delivery through warm handoffs and referral follow-up.
• Maintain a small direct service caseload as needed.
• Participate in an after-hours crisis rotation to support urgent client needs.

Skills

Trauma-informed care

Child & adolescent development

Family systems

Supervisory experience

Experience providing mental health to

Education

LCSW or LMHC licensure in NY

Job description

Minimum Qualifications

1. Experience:

• Minimum of 3 years of experience providing mental health services to children and families.
• At least 2 years of supervisory experience.
• Experience working with adolescents and/or young adults with serious mental illness.
• Strong knowledge of trauma-informed care, child and adolescent development, and family systems.
• Experience in community-based mental health services required.
• Experience with school-based mental health services, CFTSS, or CCBHC preferred.

2. Licensure: Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) in New York State required.

3. Work Eligibility: Must be authorized to work in the U.S.

4. Work Location Requirement: 2581 Atlantic Ave, Brooklyn, NY

Compensation

Salary: $95,000.00 annually

What we offer

We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role:

The Team Leader, Integrated Services provides clinical and administrative leadership to a multidisciplinary team of clinicians, care coordinators, peer advocates, and support staff. This role is responsible for ensuring high-quality, person-centered, trauma-informed services across clinic, community, school, and residential settings. The Team Leader oversees staff performance, program compliance, quality improvement efforts, operational workflows, and stakeholder collaboration while maintaining a small clinical caseload and participating in after-hours crisis support.

Primary Responsibilities

Leadership & Staff Development

1. Provide clinical and administrative supervision to interdisciplinary staff, including clinicians, peer advocates, and fee-for-service personnel.
2. Facilitate team meetings, case consultations, and clinical reviews.
3. Support staff onboarding, training, mentoring, performance management, and professional development.
4. Foster a culture of collaboration, accountability, and continuous improvement.

Clinical Oversight & Service Delivery

1. Oversee delivery of behavioral health services, including individual, group, school-based, crisis, and community-based interventions.
2. Ensure services are evidence-based, recovery-oriented, person-centered, culturally responsive, and trauma-informed.
3. Monitor caseload management, service utilization, engagement outcomes, and documentation compliance.
4. Promote family engagement and strengths-based interventions.

Program Compliance & Quality Improvement

1. Ensure compliance with OMH, federal, state, payer, and program requirements.
2. Monitor performance indicators, assessments, treatment plans, crisis services, and follow-up activities.
3. Participate in audits, chart reviews, and quality improvement initiatives.
4. Identify operational and clinical barriers and implement strategies to improve outcomes and efficiency.

Operations & Program Management

1. Manage daily team workflows, staffing coverage, and productivity expectations.
2. Track and report utilization, outcomes, and program performance metrics.
3. Partner with leadership to implement new initiatives, expand services, and improve operations.

Care Coordination & Community Partnerships

1. Serve as a liaison among schools, families, healthcare providers, psychiatric staff, and community organizations.
2. Support smooth care transitions and coordinated service delivery through warm handoffs and referral follow-up.

Direct Service & Crisis Response

1. Maintain a small direct service caseload as needed.
2. Participate in an after-hours crisis rotation to support urgent client needs.