Team Leader-CC533501

ICL; New York (NY); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

Paid time off

Wellness program

Education leave

Tuition assistance

Commuter benefits

Discount programs

Flexible spending

Pet insurance

Identity theft insurance

Legal plans

Job summary

ICL is seeking a Team Leader, Integrated Services to provide clinical and administrative leadership to a multidisciplinary team of clinicians, care coordinators, peer advocates, and support staff across clinic, community, school, and residential settings in Brooklyn.

The role maintains a small clinical caseload, participates in after-hours crisis rotation, and leads staff development, supervision, and performance improvement efforts.

Qualifications

• Minimum of 3 years of experience providing mental health services to children and families.
• At least 2 years of supervisory experience.
• Experience with trauma-informed care, child/adolescent development, and family systems.
• Experience in community-based mental health services.
• LCSW or LMHC licensure in New York State.

Responsibilities

• Provide clinical and administrative supervision to interdisciplinary staff.
• Facilitate team meetings, case consultations, and clinical reviews.
• Support onboarding, training, mentoring, and professional development.
• Foster collaboration, accountability, and continuous improvement.
• Oversee delivery of behavioral health services across settings.
• Ensure services are trauma-informed, recovery-oriented, and culturally responsive.
• Monitor caseload management, service utilization, and documentation.
• Promote family engagement and strengths-based interventions.
• Ensure OMH and payer requirements, participate in audits and quality initiatives.
• Manage daily workflows, staffing coverage, and productivity.
• Track utilization, outcomes, and program performance metrics.
• Partner with leadership to implement new initiatives and expand services.
• Liaise with schools, families, healthcare providers, and community organizations.
• Maintain a small direct service caseload and participate in after-hours crisis rotation.

Skills

Supervisory experience

Trauma-informed care

Child development

Adolescent development

Family systems

Community-based services

School-based mental health

Education

Licensed Clinical Social Worker (LCSW)

Licensed Mental Health Counselor (LMHC)

Job description

Certified Community Behavioral Health Ctr (CCBHC)
2581 Atlantic Ave
Brooklyn, NY 11208, USA

Description

Minimum Qualifications

1. Experience:

• Minimum of 3 years of experience providing mental health services to children and families.
• At least 2 years of supervisory experience.
• Experience working with adolescents and/or young adults with serious mental illness.
• Strong knowledge of trauma-informed care, child and adolescent development, and family systems.
• Experience in community-based mental health services required.
• Experience with school-based mental health services, CFTSS, or CCBHC preferred.

2. Licensure: Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) in New York State required.

3. Work Eligibility : Must be authorized to work in the U.S.

4. Work Location Requirement: 2581 Atlantic Ave, Brooklyn, NY

Compensation

Salary: $95,000.00 annually

What we offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role:

The Team Leader, Integrated Services provides clinical and administrative leadership to a multidisciplinary team of clinicians, care coordinators, peer advocates, and support staff. This role is responsible for ensuring high-quality, person-centered, trauma-informed services across clinic, community, school, and residential settings. The Team Leader oversees staff performance, program compliance, quality improvement efforts, operational workflows, and stakeholder collaboration while maintaining a small clinical caseload and participating in after-hours crisis support.

Primary Responsibilities

Leadership & Staff Development

• Provide clinical and administrative supervision to interdisciplinary staff, including clinicians, peer advocates, and fee-for-service personnel.
• Facilitate team meetings, case consultations, and clinical reviews.
• Support staff onboarding, training, mentoring, performance management, and professional development.
• Foster a culture of collaboration, accountability, and continuous improvement.

Clinical Oversight & Service Delivery

• Oversee delivery of behavioral health services, including individual, group, school-based, crisis, and community-based interventions.
• Ensure services are evidence-based, recovery-oriented, person-centered, culturally responsive, and trauma-informed.
• Monitor caseload management, service utilization, engagement outcomes, and documentation compliance.
• Promote family engagement and strengths-based interventions.

Program Compliance & Quality Improvement

• Ensure compliance with OMH, federal, state, payer, and program requirements.
• Monitor performance indicators, assessments, treatment plans, crisis services, and follow-up activities.
• Participate in audits, chart reviews, and quality improvement initiatives.
• Identify operational and clinical barriers and implement strategies to improve outcomes and efficiency.

Operations & Program Management

• Manage daily team workflows, staffing coverage, and productivity expectations.
• Track and report utilization, outcomes, and program performance metrics.
• Partner with leadership to implement new initiatives, expand services, and improve operations.

Care Coordination & Community Partnerships

• Serve as a liaison among schools, families, healthcare providers, psychiatric staff, and community organizations.
• Support smooth care transitions and coordinated service delivery through warm handoffs and referral follow-up.

Direct Service & Crisis Response

• Maintain a small direct service caseload as needed.
• Participate in an after-hours crisis rotation to support urgent client needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.