Team Leader, Car Wash Ops — Growth & Perks

Express Wash Concepts LLC; Heath (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Continuous training

Job summary

Express Wash Concepts LLC at Moo Moo Express Car Wash in Heath, OH is seeking a Team Leader to oversee site operations and lead a front-line team. Earn $17.50 per hour and play a key role in delivering fast, friendly customer service while maintaining high-quality standards.

We offer continuous training, 401k with company match up to 4%, paid vacation, uniforms, and educational reimbursement, with clear growth paths across 130+ locations. Join us and grow with a fast-growing organization.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Support the site's facility and operations responsibilities as a Team Leader.
• Deliver outstanding customer service, boost sales growth, and uphold quality standards.
• Lead the team in achieving and sustaining high-quality service.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Sales

Flexible hours

Professional appearance

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC at Moo Moo Express Car Wash in Heath, OH is seeking a Team Leader to oversee site operations and lead a front-line team. Earn $17.50 per hour and play a key role in delivering fast, friendly customer service while maintaining high-quality standards.

We offer continuous training, 401k with company match up to 4%, paid vacation, uniforms, and educational reimbursement, with clear growth paths across 130+ locations. Join us and grow with a fast-growing organization.