Team Leader, Bakery

Market District; Columbus (OH); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonus potential

Bereavement pay

Vacation & holidays

Job summary

Giant Eagle is seeking a Bakery Team Leader to guide the bakery team in designing cakes and creating festive platters for events. You’ll lead and coach team members, ensure smooth operations, and promote a respectful, inclusive work environment while focusing on guest satisfaction and product quality.

You will oversee staffing, training, budgeting, inventory, safety, and store performance, with a strong emphasis on leadership and operational excellence in a fast-paced retail setting.

Qualifications

• Retail leadership or supervisory experience; proven performance as Peer Trainer or in-store champion
• Ability to interview, train and direct Team Members; manage budgets and inventory
• Strong knowledge of department products; maintain safety and regulatory compliance

Responsibilities

• Interview, select and train Team Members; direct the work of Team Members
• Appraise Team Members’ productivity and efficiency for promotions or changes
• Handle Team Member issues including complaints; discipline when required
• Plan and distribute work; ensure safety and security of Team Members and store
• Manage the budget for your department or location; oversee inventory and shrink
• Oversee training to reduce turnover and improve efficiency
• Provide motivational leadership and foster inclusion and diversity
• Develop future leaders and nurture a positive team culture
• Set and reach aggressive sales and profit goals while reducing shrink
• Communicate with merchandising on promotions and team readiness
• Review store financials and historical reports to improve performance

Skills

Retail leadership

Team leadership

Coaching

Product knowledge

Education

High school diploma or equivalent

Job description

Job Summary

Our Bakery Team Leader manages the entire bakery team and keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance to design the best birthday cake and arrange the yummiest platters for their parties! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success.

Experience Required: Retail work experience or Store Leader recommendation
Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
Education Desired: High school diploma or equivalent
Certification or Licensing Required: Varies by department
Lifting Requirement: Up to 50 pounds
Travel Required: None
Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• 1. interview, select and train Team Members;
• 2. direct the work of Team Members;
• 3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• 4. handle Team Member issues including, but not limited to complaints;
• 5. discipline Team Members;
• 6. plan the work;
• 7. distribute or assign the work among Team Members;
• 8. provide for the safety and security of Team Members or the store;
• 9. manage the budget for your department or location;
• 10. manage inventory for your department or location; or
• 11. monitor or implement compliance measures
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!
• Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests.
• Make innovative plans and suggestions to improve our business.
• Review and analyze both stores financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction.
• Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
The hiring range for this position is $20.25 - $27.00 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.