Team Leader Access Care

02 UHS Hospitals; City of Binghamton (NY); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with company 3%

Paid time off (PTO) accrual from day 1

Wellness rewards program

Employee assistance program (EAP)

Discounted childcare through Bright H

Pet insurance

Identity theft protection

Job summary

United Health Services (UHS) is inviting applications for a Financial Counselor in the Access Care division of the Revenue Cycle Operations. The role focuses on counseling insured patients to secure payment in full or within 30 days, clarifying co-payments, deductibles, and coinsurance to ensure timely settlements.

Located in New York’s Southern Tier, this full-time, day-shift position offers 40 hours per week with a compensation range of $19.37–$28.09 per hour, dependent on experience.

Qualifications

• Minimum: High School Graduate or GED.
• 1 year of experience in the collection field.
• 2 years prior office/clerical experience with the ability to perform simple mathematical computations with high degree of accuracy.
• Preferred: Additional collection experience and knowledge of medical terminology.

Responsibilities

• Provide financial counseling to insured patients to secure prepayment in full or within 30 days of patient liability.
• Explain liabilities such as co-payment, deductible and coinsurance during counseling.
• Serve as primary contact for Access Care, UHS Revenue Cycle Operations regarding patient accounts.

Skills

Collection experience

Office/clerical experience

Medical terminology knowledge

Education

High School diploma or GED

Job description

Position Overview

The Financial Counselor serves as the health care facility’s primary contact to provide financial counseling to all insured patients for purposes of securing prepayment in full or within 30 days of any patient liability. Liability includes any financial responsibility such as co-payment, deductible and co-insurance.

Primary Department, Division, or Unit: Access Care, UHS Revenue Cycle Operations

Primary Work Shift: Day

Scheduled Weekly Hours: 40

Compensation Range: $19.37 - $28.09 per hour, depending on experience

Education/Experience

Minimum Required: High School Graduate or Equivalent (GED).

• 1 year of experience in the collection field.
• 2 years prior office/clerical experience with the ability to perform simple mathematical computations with high degree of accuracy.

Preferred: Additional collection experience and knowledge of medical terminology.

Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• Flexible plan options and coverage tiers, you can choose what fits your life best.
• Discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• Well‑Being & Financial Security: From day one, PTO starts accruing so you can take time to recharge.
• Support long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, professional attire through the Classy Closet.

Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well‑being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

Disclaimer

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

UHS proudly offers benefits to all full-time employees and part-time employees who are hired into a regular position of at least 24 hours per week (60% FTE).

People & Community

Make New Connections We believe that people—and the connections among them—must remain at the core of everything we do.

Unlock Greater Opportunities Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally.

Proud to be Team UHS Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors.

UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.