Team Leader - 8325 Southside Blvd., Jacksonville, FL

Whataburger; Jacksonville (FL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive Weekly Pay

Schedule Flexibility

Leadership Development and Career Growth Opportunities

Healthcare and Life Insurance Benefits

Discounted Meals

Scholarship Program

401(k) Savings Plan

Job summary

A family-owned Whataburger franchisee in Jacksonville seeks Restaurant Team Leaders / Food Service Shift Leaders to ensure exceptional customer experiences and oversee restaurant operations. Roles include team supervision, food preparation, and maintaining high cleanliness standards with career growth opportunities available.

Qualifications

• Must be at least 18 years of age.
• Experience in restaurant, retail, or hospitality setting is a plus.
• Food Safety Certification preferred.

Responsibilities

• Provide extraordinary hospitality and customer service.
• Supervise and lead a team.
• Maintain cleanliness, sanitation, and food safety standards.

Skills

Communication

Leadership

Teamwork

Customer Service

Education

High school diploma/GED

Job description

Silvercreek Group is a family-owned Whataburger franchisee that believes strongly in family values, serving delicious food, and providing extraordinary hospitality.

We believe Silvercreek Group has the people it takes to achieve continued success and sustained growth in the competitive food service industry. It is you, the employees of Whataburger, who will determine how well we perform in the future.

Silvercreek will build and operate throughout Northeast Florida / South Georgia areas creating career growth opportunities. Come join our team and be an essential part of our Whataburger Family.

Our Restaurant Team Leaders / Food Service Shift Leaders have a dual role - you’ll serve as both a restaurant leader and a team member. As a leader, you’ll work closely with the Restaurant Manager ensuring all operating procedures are followed. You’ll also assist with scheduling, training, and supervising Team Members.

As a Team Members are responsible for ensuring each customer enjoys an amazing experience. It starts with hot, freshly-prepared products, always using the highest quality ingredients, and it includes making sure our restaurants are always clean and family-friendly. You’ll work closely with the Restaurant Manager and other Team Members in a creative, supportive, fun, fast-paced environment, rich with teamwork and positivity.

Responsibilities:

Provide extraordinary hospitality and customer service

Establish and maintain positive, professional, and effective working relationships

Food preparation and delivery – maintaining quality standards

Maintain open and professional communication with management and team

Complete daily work as assigned with a sense of urgency

Maintain cleanliness, sanitation, and food safety standards

Supervise and lead a team

Fiscal responsibilities

Achieve and maintain required certifications

Requirements:

Must be able to stand during entire shift

Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push

Must be able to read (orders on tickets, menu board, receipts, etc.)

Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and product items

Frequent washing of hands

Qualifications:

Must be at least 18 years of age

High school diploma/GED

Solid communication skills and the ability to build and maintain an effective working relationship with management and co-workers

Demonstrated ability to work in a team environment with strong leadership skills

Experience in restaurant, retail or hospitality setting a plus

Food Safety Certification preferred

Benefits/Perks:

Competitive Weekly Pay

Pay for Performance Program –eligibility to receive reviews and pay increases

Schedule Flexibility

Leadership Development and Career Growth Opportunities

Online Access to Your Schedule Through R365 Interactive Scheduling

Healthcare and Life Insurance Benefits

Time Off Benefits

Discounted Meals

Service Awards

EAP (Employee Assistance Program)

Whataburger Family Foundation (Hardship Grant Assistance)

Scholarship Program

401(k) Savings Plan

Compensation: $15.00 - $17.00 per hour

'We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Complete our short application today!

Brand: Whataburger Address: 8325 Southside Blvd. Jacksonville, FL 32256 Property Description: Silvercreek Group Property Number: Whataburger #1357