Team Leader

jackintheboxportland; Wood Village (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Career development opportunities

Job summary

Join Jack in the Box as a Team Leader in Wood Village, Oregon! You will supervise restaurant operations, ensuring that guests receive excellent service and top-quality food. This role involves training and motivating team members while fostering a clean and welcoming environment.

The ideal candidate has completed Team Leader training, is at least 18 years old, and possesses strong interpersonal and organizational skills. Enjoy a dynamic team environment where you can take the initiative!

Qualifications

• Must be at least 18 years old.
• Ability to speak, read, and write clearly in English.
• Self-starter who takes initiative and demonstrates integrity.
• Ability to stand/walk 90%-95% of shift and lift 15-25 lbs.
• Basic knowledge of personal computers and software.

Responsibilities

• Create a friendly, fun, clean, and safe restaurant environment.
• Supervise and train team members on workstation operations.
• Conduct onboarding and training while providing feedback.
• Ensure guests receive exceptional service and food quality.
• Handle guest concerns and complaints positively.

Skills

Excellent interpersonal skills

Basic math concepts

Ability to work in diverse groups

Analytical skills

Organization and planning skills

Education

Team Leader training certification

Job description

We have an exciting opportunity for you to join our team! Welcome to 3 Brothers Restaurants – we operate all Jack in the Box restaurants in the Portland, Vancouver, and Salem Metro areas! We are looking for individuals like you who are able to bring our values of Quality People, Service, Food, and Restaurants to life in our locations!

WHAT THE GUEST WANTS

• Provide excellent service, top-quality food, and a clean restaurant environment!
• Execute our hassle-free philosophy: Always say YES to the guest and make it right.
• Be friendly and professional: Neat and well-groomed team members with a great attitude.
• Consistent, quick, and accurate service: Well-staffed, trained, and working with a sense of urgency.
• Serve quality food that tastes great: Only serving safe, high-quality food that looks and tastes great.
• Provide a welcoming restaurant environment: Sparkling inside and out.

WHAT WE WANT

• Leaders who are passionate and proud to represent Jack in the Box.
• A passion for serving food safely.
• Good team players who are respectful and have a great attitude and serve as a role model for others.
• A commitment to thrive while supervising, training, and coaching in a high-energy environment.
• Knowledge of our products, menu, policies, and standards.

WHAT YOU'VE GOT

• You're at least 18 years old. You have completed Team Leader training classes and certification.
• You can speak, read, and write clearly in English.
• Ability to perform and understand basic math concepts; ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills.
• You have excellent interpersonal skills, are a self-starter who takes initiative, and willingly accepts responsibility. Has a basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
• You can stand and walk approximately 90%-95% of a shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Able to listen to guests' orders, operate a cash register, and read video monitors. Ability to perform all management functions and use all workstations.

HOW WE'LL DO IT

• Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
• Supervises and trains team members on workstation operations, ensures compliance with all company procedures, policies, and standards.
• Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues.
• Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
• Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.

REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.