Team Leader

Chick-fil-A; Town of Clifton Park (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Chick-fil-A Clifton Park Center is seeking a Team Leader to drive front and back of house operations with a high standard of guest service. You will lead shifts, plan staffing, coach team members, and uphold food safety and quality across meals.

Join a supportive culture that emphasizes teamwork, personal growth, and reliable hospitality. This role offers hands-on leadership development and opportunities for advancement in a fast-paced environment.

Qualifications

• Preferred experience in restaurant, food-service, hospitality, or leadership roles.
• Strong communication skills to thrive in a fast-paced environment.
• Positive, humble leadership style focused on team success.
• Ability to coach and hold others accountable respectfully.
• Attention to food quality, safety, and guest service details.
• Reliable transportation and flexible availability including weekends and holidays.
• Ability to stand and lift up to 50 pounds during shifts.

Responsibilities

• Lead Front of House or Back of House shifts with clear expectations and active presence.
• Prepare for shifts by reviewing staffing and operational priorities.
• Coach and support Team Members with respectful, real-time feedback.
• Maintain high standards for food quality, safety, cleanliness, and guest service.
• Resolve guest concerns promptly and professionally.
• Promote a positive, accountable, and respectful team culture.

Skills

Leadership

Communication

Team coaching

Guest service

Job description

Are you looking for a fun, dynamic workplace where you can lead with enthusiasm and make a real impact every day? Do you thrive in a loving, fast-paced environment that values teamwork and personal growth?

Join Chick-fil-A at Clifton Park Center as a talented Team Leader and become part of a rewarding team! Here, you will gain hands-on leadership experience, develop key skills in coaching and operations, and enjoy a supportive culture that values your contribution. This is your chance to lead a motivated team delivering craveable food and genuine hospitality.

Qualifications

• Preferred experience in restaurant, food-service, hospitality, or leadership roles
• Ability to thrive in a fast-paced environment with strong communication skills
• Positive, humble, dependable leadership style focused on team success
• Ability to coach and hold others accountable respectfully
• Strong attention to detail in food quality, safety, and guest service
• Reliable transportation and flexible availability including weekends and holidays
• Ability to stand and move for long periods and lift up to 50 pounds

Key Responsibilities

• Lead Front of House or Back of House shifts with clear expectations and active presence
• Prepare for shifts by reviewing staffing and operational priorities
• Coach and support Team Members with respectful, real-time feedback
• Maintain high standards for food quality, safety, cleanliness, and guest service
• Resolve guest concerns promptly and professionally
• Promote a positive, accountable, and respectful team culture

Front of House Focus

• Support drive-thru, front counter, dining, and carry-out operations
• Ensure order accuracy and speed of service
• Coach Team Members on warm, attentive guest interactions
• Maintain a clean, organized, and welcoming environment
• Identify and resolve service bottlenecks efficiently

Back of House Focus

• Lead kitchen production and flow during all meal periods
• Support breading, fryers, assembly, prep, and sanitation tasks
• Maintain strict food safety, sanitation, and quality standards
• Coach Team Members on kitchen safety and equipment use
• Create a safe, organized kitchen environment

Training and Development

• Receive structured training and hands-on coaching to build leadership skills
• Develop expertise in deployment, coaching, guest recovery, and problem-solving
• Grow with clear expectations and support for advancing into higher leadership roles

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.