Team Leader

Jack Jones; Pottstown (Montgomery County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Flexible schedule

Career growth

Global fashion brand

Job summary

Jack & Jones in Philadelphia Premium Outlets is seeking a Team Leader to drive outstanding customer service and lead the sales team on the shop floor. You will support the Assistant Store Manager in daily operations, help achieve targets, and maintain visual standards.

Join a fast-paced fashion environment with flexible hours and staff discounts. You will mentor new employees, participate in briefs, and contribute to a collaborative store culture while delivering results.

Qualifications

• Experience in a similar role.
• Strong communication skills.
• Interest in fashion.
• Thrives in a fast-paced environment.

Responsibilities

• Lead and supervise sales team on the shop floor.
• Deliver excellent customer service.
• Lead daily briefs and set team goals in line with store targets.
• Support training and onboarding of new team members.
• Monitor stock and assist in daily store operations.

Skills

Experience in similar role

People skills

Customer service oriented

Interest in fashion

Job description

Are you ready to deliver excellent customer service to all our customers in JACK & JONES?

Then join JACK & JONES as Sales Supervisor in Philadelphia Premium Outlets & start growing your career with us!

INFO

• Title: Team Leader
• Hours: Part-time / Full-time
• Location: Philadelphia Premium Outlets / Pottstown, PA

Your Responsibilities As a Sales Supervisor

As a Sales Supervisor, your role is to lead by example and ensure the team delivers outstanding customer service. You support the Assistant Store Manager in daily operations, drive sales performance, and help create a motivating and collaborative store environment. Your leadership plays a key role in achieving targets and maintaining high operational and visual standards.

DAILY TASKS

• Delivering excellent customer service
• Supervising and supporting the sales team on the shop floor
• Leading daily briefs and setting team goals in alignment with store targets
• Supporting with visual merchandising and maintaining brand presentation standards
• Assisting in training and onboarding new team members
• Monitoring and executing daily store operations, including stock management
• Acting as a keyholder and supporting opening/closing procedures

YOUR PROFILE

• You have experience in a similar role
• You like to interact with people
• You are interested in fashion
• You have good communication skills
• You thrive in a constantly moving environment
• You have a result driven mindset

What We Offer

• A flexible schedule and access to training programs
• Always have an incredible sense of style with our staff discount
• The possibility to grow your career with JACK & JONES / BESTSELLER
• A workplace where you are surrounded by fun, trendy collections, which is also part of an international fashion company in full development

We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit www.about.bestseller.com.

About Jack & Jones

JACK & JONES was founded to be the best denim brand for men & women globally and has always been focused on innovation, design, qualities, and trends. And today, over 35 years later, JACK & JONES has become one of Europe's leading producers of men's & women’s fashionwear with more than 1000 stores in 38 countries.