Team Leader

Chick-fil-A; Peachtree Corners (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

401k matching

Paid time off

Job summary

Workstream in Peachtree Corners is seeking a Team Leader to embrace the Chick-fil-A culture and support senior leadership in daily operations. Ideal candidates will demonstrate strong character, a passion for serving others, and the ability to develop team members.

This role includes responsibilities such as managing shifts, training new hires, and ensuring exceptional customer service in a fast-paced environment. The position offers opportunities for intentional growth and various benefits, including scholarship opportunities.

Qualifications

• Smile and maintain eye contact with guests.
• Speak enthusiastically and create emotional connections with guests.
• Manage Team Member behavioral and performance issues.

Responsibilities

• Participate in daily operations in a fast-paced restaurant.
• Train new hires and set the tone for shifts.
• Lead shifts and assist with operational tasks.

Skills

Strong people skills

Excellent communication skills

Ability to work in a fast-paced environment

Reliability

Job description

Overview

A Team Leader is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, display strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Benefits

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Free Tuition program
• 401k matching
• Insurance contribution
• Paid time off
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.