Team Leader

Central Network Retail Group, LLC (CNRG); Millbrook (AL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Employee discount

401k with match

Employee Assistance Program

Part-time benefits

Full-time benefits

Job summary

Central Network Retail Group, LLC (CNRG) seeks a Team Leader to run store operations in the absence of management. You will lead associates, uphold our Mission and Values, and drive aggressive customer service to meet budgeted goals.

You will develop expertise in merchandising, shrink control, and day-to-day procedures while ensuring safety and high store standards. Flexibility for weekends and holidays is needed.

Qualifications

• Demonstrated leadership and problem-solving abilities.
• Strong communication skills for customers, vendors and staff.
• Ability to supervise teams and manage operations with minimal supervision.
• Ability to read and interpret data for inventory and merchandising decisions.

Responsibilities

• Exemplify company mission and values in daily store activities.
• Deliver aggressive customer service and exceed expectations.
• Supervise associates and coordinate tasks to meet budgeted goals.
• Train new staff on product knowledge and selling skills.
• Maintain store appearance and stock areas; create displays.
• Identify and address safety concerns; manage cycle counts.

Skills

Leadership

Problem solving

Communication

Team supervision

Data interpretation

Job description

Summary

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A Team Leader is a role model, a leader and problem-solver, who must manage his or her time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

Essential Job Duties & Responsibilities

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news
• Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
• Supervising other associates as assigned
• Maintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the same
• Providing appropriate solutions to customers questions
• Keeping up-to-date on all current programs, company procedures, and communicating them to all team players
• Properly coordinating merchandise orders to keep up with sales trends and customer demand
• Completing cycle counts in a timely manner and reconciling any inventory discrepancies
• Demonstrating leadership and adhering to CNRG’s Mission, Vision, and Values
• Training all incoming new associates in product knowledge, selling skills, and customer service
• Maintaining the appearance of the sales floor and stock areas to include stocking product
• Creating merchandise displays to improve sales and ease of shopping
• Working with other associates in order to complete tasks and achieve budgeted goals
• Cleaning the store and exterior areas of the facility
• Helping identify and correct safety problems or hazards
• Completing price shops and price changes in a timely manner
• Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
• Other functions as assigned by her/his supervisor

Qualifications

Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.

Benefits

• All levels of employment enjoy our fantastic employee discount
• 401k with employer match
• Employee Assistance Program
• Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan
• Full-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.