Team Leader

Phoebe Sumter Medical Center; Leesburg (FL); Presencial; USD 52.000 - 75.000; Jornada completa

Descripción de la vacante

Phoebe Putney Health System is seeking a Team Leader for the Leesburg, GA area to help coordinate clinic operations and support patient care leadership. You will work with the Practice Manager to ensure smooth patient flow and a positive patient experience.

The role requires 2 years in a medical office or healthcare setting, plus strong customer service and EMR skills, and a focus on leading by example to maintain high standards of patient care.

Formación

• High School Diploma or GED required.
• 2 years of experience in a medical office or healthcare setting required.
• Experience with patient flow, customer service and patient care oversight.

Responsabilidades

• Partners with the Practice Manager to ensure effective and efficient patient care.
• Coordinates and oversees the assigned clinic.
• Creates a welcoming environment and supports retention efforts.
• Assigns tasks, provides training and documents employee progress.
• Resolves conflicts and leads by example.

Conocimientos

High School Diploma or GED

EMR experience

Patient flow

Customer service

Team leadership

Educación

Associate Degree in Business/Leadership

Descripción del empleo

# Team LeaderLeesburg, GALocation:Marlow Urgent Care### Team Leader**Location:** Leesburg, GA**Job ID:** 35341## Qualifications* High School Diploma or GED (Required)* 2 year / Associate Degree in Business/Leadership or similar degree (Preferred)## Work Experience* 2 years of experience working in a medical office or healthcare setting (Required)* Experience must include having performed two or more of the following job duties:* Patient flow* Customer service* Oversight of / monitoring patient care delivered* Use of electronic medical records (EMR)* Other medical office experience may be considered (Required)## Licenses and CertificationsNot Applicable - No Certification and Licensure Requirements Required or Preferred## Essential Functions### KNOWLEDGE OF WORKERS COMPENSATION, EMPLOYER SERVICES AND VARIOUS REGULATING AGENCIES* Displays a working knowledge of pertinent regulatory agency requirements, such as State Board of Worker's Comp, OSHA, DOT, etc.* Meets challenges with resourcefulness.* Demonstrates persistence and overcomes obstacles.### TECHNOLOGY AND EQUIPMENT USE* Demonstrates technical skill in using equipment appropriate for role.* Understands equipment operation.* Maintains equipment in working order.* Troubleshoots equipment problems.* Uses technology to increase productivity.* Adapts to new technology.### CLINIC TEAM LEAD RESPONSIBILITIES* Partners with the Practice Manager to ensure the effective and efficient delivery of patient care.* Provides coordination and oversight of his/her assigned clinic.* Displays confidence in the tasks and the team to help instill confidence in the team members.* Provides a welcoming environment daily by serving as the champion for patient care.* Supports the Practice Manager in all retention efforts.* Assigns tasks and provides training when necessary to maximize the patient experience.* Documents the progress of each employee (including new hires).* Prevents and resolves conflict when it arises and alerts the Practice Manager when needed.* Must show integrity and lead by example to gain the trust, respect, and appreciation of the team.* Displays verbal and nonverbal communication skills to partner with the Practice Manager, Patients, and Clinical Staff.## Additional Duties* Adheres to the hospital and departmental attendance and punctuality guidelines.* Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.* Performs other duties as required and completes all job functions as per departmental policies and procedures.* Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).* Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.* Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.* Wears protective clothing and equipment as appropriate.