Team Leader

Workstream; Jeffersonville (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Competitive pay

Training from leaders

Growth opportunities

Supportive team environment

Role model for team

Job summary

Chick-fil-A in Jeffersonville offers a fast-paced, people-focused environment where team members are encouraged to grow through hands-on leadership and daily guest interactions. Roles include opening/closing shifts, leading teams, and assisting in training to provide outstanding service while maintaining a welcoming atmosphere.

Joining our team means embracing a culture of respect, teamwork, and professional development, with opportunities to learn from experienced Operators and Restaurant

Qualifications

• Greet guests with a warm, friendly smile and maintain eye contact.
• Speak enthusiastically to guests and build emotional connections.
• Demonstrate reliable transportation and ability to work in a fast-paced environment.
• Show strong people skills and a commitment to superior customer service.
• Ability to guide and manage team member behavior and performance; eager to work as part of a team.

Responsibilities

• Open or close shifts and act as a key holder.
• Lead shift responsibilities and help train new hires.
• Count drawers and finalize daily totals.
• Communicate clearly with guests and team members to ensure service excellence.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member issues

Teamwork

Shift lead experience preferred

Job description

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.