Team Leader

Chick-fil-A; Jackson (MS); Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

A fun work environment where you can P

Flexible scheduling (and closed on SUN

Learning first-hand from an Operator &

Intentional growth and development to|

Scholarship opportunities

Competitive pay

Descripción de la vacante

Chick-fil-A is seeking a Team Leader in Jackson, MS to support senior leadership in daily operations and coach team members toward excellence. This role emphasizes service with a servant’s heart, urgency, and strong character in a fast-paced, guest-focused environment.

You will contribute to operations, lead by example, and help develop teammates while upholding Chick-fil-A’s culture of care and community involvement.

Formación

• Smile as the foundation of guest interactions.
• Maintain eye contact to engage guests.
• Speak enthusiastically with clear communication.
• Build emotional connections with guests.
• Reliable transportation to shifts.
• Ability to work in a fast-paced environment.
• Strong people skills and a commitment to customer service.
• Ability to manage team member performance and behavior.
• Experience as shift lead or supervisor is a plus.

Responsabilidades

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guest needs.
• Assist training of new hires and set the shift tone.
• Lead by example as a friendly team member.
• Open and/or close, lead shifts, and act as key holder.
• Count drawers and finalize daily sales.
• Communicate clearly in writing and speech.

Conocimientos

Smile

Eye contact

Speak Enthusiastically

Customer relations

Reliable transportation

Fast-paced work

People skills

Customer service

Team leadership

Descripción del empleo

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.