Team Leader

Chick-fil-A Restaurants; Artesia (CA); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

A fun work environment where you cana

Flexible scheduling (and closed on Sun

Learning first-hand from anexperienced

Intentional growth and development to

Scholarship opportunities

Competitive pay

Descripción de la vacante

Chick-fil-A Restaurants is seeking a Team Leader responsible for supporting daily restaurant operations and coaching team members to deliver exceptional guest service. The role focuses on completing tasks to keep the restaurant running smoothly and on leading by example in a fast-paced environment.

The Team Leader will open/close shifts, train new hires, and ensure strong communication across the team while maintaining Chick-fil-A's service standards and culture.

Formación

• Smiles and positive attitude are essential.
• Clear eye contact and engaging communication are required.
• Ability to speak enthusiastically with guests and team.
• Ability to make emotional connections with guests and team members.
• Reliable transportation is required to arrive on shift.
• Ability to work effectively in a fast-paced environment.
• Strong people skills and desire to serve Team Members.
• Commitment to superior customer service and guest satisfaction.
• Ability to manage team behavior and performance issues.
• Experience as shift lead or supervisor is preferred but not required.

Responsabilidades

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to guests' needs.
• Assist training of new hires and set the tone for shifts.
• Be a friendly, encouraging team player and serve as a role model.
• Open and/or close, lead shifts, and act as a key holder.
• Count drawers and finalize daily operations.
• Demonstrate excellent written and spoken communication.

Conocimientos

Smile

Eye contact

Speak enthusiastically

Emotional connection

Reliable transportation

Fast-paced adaptability

People skills

Customer service

Team leadership

Team member performance

Descripción del empleo

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it is an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.