Team Leader

Chick-fil-A; Indiana (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Sick leave

Career advancement

Scholarship opportunities

Employee Assistance Program (EAP)

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Free meals

Closed Sundays

Job summary

Chick-fil-A seeks a Team Leader to supervise Team Members and drive daily operations with a focus on operational excellence and a positive work culture.

You will coach staff, uphold brand standards, manage staffing with Interim Managers, and support achievement of monthly and quarterly goals in a fast-paced setting. This role offers flexible hours, competitive pay, and a positive team atmosphere.

Qualifications

• Experience as a leader in customer service and/or production environments.
• Proven ability to lead in quick-paced environments as part of a team.
• Strong coaching, communication and people-management skills.

Responsibilities

• Oversee Team Members in daily operations and staffing.
• Uphold brand standards and promotions knowledge.
• Coach and develop team, monitor performance and provide feedback.
• Ensure sanitation and safety procedures are followed.
• Help achieve monthly and quarterly objectives.

Skills

Leadership experience

Coaching & mentoring

Teamwork

Communication

Adaptability

Job description

Overview

At Chick-fil-A®, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc.

Responsibilities

• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Requirements

• Ability to handle multiple tasks at once.
• Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Positive attitude.
• Experience as a leader in the customer service and/or production environment
• Proven ability to lead in quick paced environments as part of a team.
• Treats others with honor, dignity, and respect.

Benefits

• Sick time or paid leave in jurisdictions where mandated
• Excellent career advancement opportunities
• Remarkable Futures Scholarship opportunities
• 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
• Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
• Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
• 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
• Free meal benefits based on scheduled hours
• Closed on Sundays

This job posting is for an opportunity with COR Restaurant Services, LLC (“COR

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