Team Leader

Chick-fil-A Orléans; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly With A Chick-fil-A Operator

Competitive Pay

It’s a Great Place to Work

Job summary

Chick-fil-A Orléans is looking for a Team Leader to assist in managing shift operations and ensure an outstanding dining experience for guests. Responsibilities include supervising Team Members, maintaining service standards, and managing cash handling procedures.

The ideal candidate will be hard-working, team-oriented, and have excellent customer service skills, helping to foster a positive work environment and ensuring operational efficiency.

Qualifications

• Must be hard-working.
• Team-oriented.
• Friendly.
• Honest.
• Great customer skills.

Responsibilities

• Ensure Team Members follow recipes and accurately prepare orders.
• Monitor weights and measurements for recipe items.
• Maintain cleanliness of workstations.
• Execute cash handling and control procedures.
• Address guest issues and consult with management as needed.

Job description

Overview

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders supervise assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager, following established opening and closing procedures.

Responsibilities

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain the restaurant’s established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Performs any of the tasks above as needed throughout the shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Work Environment & Benefits

Work in a Chick-fil-A restaurant.

• Flexible Hours
• Closed Sundays
• Work Directly With A Chick-fil-A Operator
• Competitive Pay
• It’s a Great Place to Work

Requirements

• You must be hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills