Team Leader

Ontario Trillium Foundation; Laurens (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly with a Chick-fil-A Operator

Competitive Pay

Positive Work Environment

Job summary

Chick-fil-A in Laurens, South Carolina, is seeking a Team Leader to assist with shift management and ensure outstanding guest experiences. Responsibilities include supervising team members, adhering to food safety standards, and communicating effectively with management. The role offers flexible hours, competitive pay, and growth opportunities within the company. The Team Leader position is a stepping-stone to future leadership roles, emphasizing teamwork and high performance.

Qualifications

• Must maintain high standards of food safety and cleanliness.
• Must be able to manage team dynamics and provide feedback effectively.
• Must adhere to all company policies and procedures.

Responsibilities

• Assist the leadership team in managing shifts effectively.
• Supervise assigned stations for the duration of the shift.
• Ensure exceptional guest experiences by maintaining service standards.

Job description

At Chick-fil-A, Team Leaders are responsible for assisting the leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a director; following established opening and closing procedures.

Responsibilities include:

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with directors regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

PLEASE NOTE: No one who is hired starts in this roll. This job post is to express interest in leadership. If hired, we will work and develop you. If you show the foundations of a leader, we will build on what you have adding to it daily until you assume the next stage in leadership.