TEAM LEAD (Wednesday | Thursday | Friday - Night shift) - Albany , Georgia

Webstaurantstore; Albany (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

WebstaurantStore is seeking an Outbound Team Lead for the Albany, GA area, working Wednesday, Thursday, and Friday nights. The role focuses on leading outbound operations, ensuring accuracy and quality, and driving daily goals.

You will coordinate with the shift manager and peers, communicate expectations, and provide guidance to a cross-trained team. The position requires at least 1 year in a distribution setting, a high school diploma or GED, and proficiency in MS Office.

Qualifications

• Requires MS Office proficiency (Outlook, Word, Excel).
• Strong analytical and problem-solving skills are required.
• Excellent verbal and written communication abilities are essential.
• Ability to multitask and manage deadlines in a fast-paced environment.

Responsibilities

• Lead daily outbound operations to meet productivity and quality goals.
• Provide clear directions and feedback to team members and coordinate with shift manager.
• Run daily team meetings, communicate expectations, and track performance metrics.
• Support cross-training to flexibly cover other departments when needed.

Skills

MS Office

Analytical skills

Communication skills

Time management

Education

High school diploma or GED

Job description

Distribution# TEAM LEAD (Wednesday | Thursday | Friday - Night shift)## Albany, GA Starting at $22## Job Description## Job SummaryThe Outbound Team Lead maintains in-depth knowledge of our products and Outbound procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed; this includes receiving and providing clear directions and serving as a role model of our culture to effectively communicate with employees and drive engagement.We only accept W-2 candidates, H-1B sponsorship is not available.## ResponsibilitiesTo perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Leadership*** Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures* Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis* In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices and operating expectations* Clearly communicate team goals, resolve problems as they arise, and answer any related questions* Assist with developing a cross-trained team that can flex into other departments or jobs as needed* Maintain a high level of communication with Outbound teams and management daily; partner with other team leads to flex hours where necessary* Ensure that employees are consistently informed of their performance and progress* Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives* Report personnel issues to the department leadership to enable timely resolutions**Process*** Aid management in ensuring that our teams work towards satisfying customers through picking, prepping and completing outbound shipments efficiently, with a focus on accuracy and quality* Manage the department's workflow daily, working with leadership to adjust to labor availability as needed.* Ensure a high degree of accuracy and quality in all work completed by the IC team, using internal audits to identify mistakes and training opportunities* Work to identify trends in team performance, using outbound metrics to train individuals on the team and assess areas of weakness or strength* Provide scorecards to individuals weekly and monthly to advise them on their overall performance* Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals* Abide by all company and warehouse policies* Flex into other positions and departments and undertake additional duties as necessary to support the overall operation### Physical Requirements* Work is performed while standing and/or walking, up to and including 12 hours/day.* Requires the ability to communicate effectively using speech, vision, and hearing.* Requires the regular use of hands for simple grasping and fine manipulations.* Requires regular bending, squatting, crawling, climbing, and reaching.* Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.## Qualifications### Experience* Minimum of 1 year of relevant experience in a distribution environment; shipping experience preferred but not required* High school diploma or GED, or equivalent combination of education and experience### EducationThis role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.### Desired Traits & Skills* Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)* Strong analytical and problem-solving skills required* Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding* Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment* Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence* Customer service-oriented attitude with a demonstrated desire to exceed expectations